L&D Systems Coordinator

About the role

As the L&D Systems Specialist you will be responsible for the optimisation and maintenance of our Learning Management System (LMS) and Learning Experience Platform (LXP). This exciting role will work closely with internal stakeholders to understand their vision and our external technology partners to enhance the performance and drive forward key items on their roadmaps. This role will play a critical part in driving continuous improvement identifying system enhancements and driving user engagement to the platforms. You will be responsible for shaping the future of learning systems at Boots with the user experience at the heart of your vision.

This is a 12 month fixed-term opportunity with potential to become permanent down the line.

What youll need to have

• Experience working with Learning & Development systems such as an LMS LXP or similar platform
• Strong understanding of system processes and the ability to communicate technical changes in a clear concise and user-friendly manner for different audiences
• Ability to troubleshoot tech issues calmly and quickly in a high pressure environment
• A curious individual with a continuous improvement mindset and a drive to optimise the user experience
• Ability to interpret system data to identify trends and improvement opportunities
• Excellent stakeholder management skills with a confident and collaborative approach
• Strong initiative-led approach able to manage your own time and projects effectively
• Project management skills
• High level of proficiency in Microsoft Office particularly Excel and PowerPoint

It would be great if you also have

• Experience managing or influencing system roadmaps and working with vendors to explore new functionality
• Proven ability to gather and analyse user feedback to inform system enhancements
• Familiarity with learning analytics and defining success metrics within L&D platforms
• Experience of working with in a learning and development function within a large organisation

Our benefits

• Boots Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying discounted gym membership life assurance activity passes and more.
• Access to free 24/7 counselling and support through TELUS Health our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at Please note any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots its with you we change for the better.

Whats next

Where a role is advertised as full-time we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.