Order Management Manager

Were in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here you lead with innovative thinking grow along with us and join the smartest team in the industry.

This type of workwork that changes the worldis what the tech industry was founded on. So if youre ready to seize the endless opportunities and leave your mark come join us.

Our Team

Our Puritans come from various backgrounds and thrive on challenging the norm. This cross-pollination of experiences drives groundbreaking ideas and has helped us build one of the most reliable and easy-to-use storage systems in the industry. We are looking for enthusiastic and motivated individuals who excel in a cutting-edge fast-paced collaborative and transparent environment eager to solve real-world problems while having fun along the way. We strive to hire the best and brightest people and we are committed to building an inclusive team where everyone can do their best work.

The Role: Manager Order Management

We are seeking an energetic sharp and motivated leader with strong communication and interpersonal skills and a genuine passion for operational excellence. As a Manager of Order Management you will lead a dedicated team accountable for the successful execution of the sales order-to-cash process. Reporting to a senior leader you will be crucial in driving a world-class order-to-cash process by overseeing team results providing mentorship ensuring work quality and coaching on performance.

What Youll Do

You will lead your team and champion operational excellence across the Order Management function. Your primary responsibilities will include:

• Lead and Inspire: Guide a team of Order Processing Specialists ensuring successful execution of the order-to-cash process using established guidelines procedures and policies.
• Drive Performance: Develop and utilize operational Key Performance Indicators (KPIs) to gather insights track team performance drive accountability and ensure customer delight.
• Problem Solve: Act as a main escalation point for various order issues working diligently with management across multiple internal functions to achieve desired outcomes.
• Mentor and Develop: Provide guidance and actively contribute to the professional growth of team members through coaching on standard policies procedures and best practices.
• Champion Improvement: Apply a continuous improvement mindset acting as a thought leader to challenge the team elevate performance and ensure ongoing process and/or system enhancements.
• Strategic Alignment: Understand all go-to-market models and actively engage in cross-functional efforts to standardize and gain operational efficiencies.
• Resource Management: Effectively determine how to deploy resources and manage increased workloads during key business periods such as month-end and quarter-end close.

What You Bring

We understand that experience comes in many forms. We encourage all qualified applicants to apply even if you do not meet every single listed qualification.

Essential Strengths

• Leadership Experience: A minimum of 2 years of experience leading teams and managing direct reports with a proven ability to motivate coach and develop talent.
• Order Management Acumen: Strong experience preferably 5 years working within an order management finance operations or supply chain function.
• Operational Mindset: Demonstrated proficiency with CRM and ERP systems in an order processing capacity (e.g. Salesforce Netsuite SAP).
• Adaptability & Execution: Proven flexibility and adaptability to execute prioritize and multi-task effectively in a fast-paced high-growth and sometimes non-routine environment.
• Collaborative Spirit: Excellent interpersonal written and verbal communication skills with a collaborative approach to working with cross-functional partners.
• Integrity: A strong work ethic and the ability to exude integrity in every aspect of your professional persona.
• Education: A Bachelors degree is required preferably in a business or supply chain-related field or equivalent practical experience.

Preferred Strengths

• Experience working in a channel-driven sales organization.
• Specific hands-on experience with Salesforce and Netsuite.

#LI-ONSITE

WHAT YOU CAN EXPECT FROM US:

• Pure Innovation: We celebrate those who think critically like a challenge and aspire to be trailblazers.
• Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortunes Best Large Workplaces in the Bay Area Fortunes Best Workplaces for Millennials and certified as a Great Place to Work!
• Pure Team: We build each other up and set aside ego for the greater good.

And because we understand the value of bringing your full and best self to work we offer a variety of perks to manage a healthy balance including flexible time off wellness resources and company-sponsored team events. Check out for more information.

ACCOMMODATIONS AND ACCESSIBILITY:

Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this contact us at if youre invited to an interview.

OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:

Were forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isnt just accepted but embraced. Thats why we are committed to fostering the growth and development of every person cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth or related medical conditions) sexual orientation gender gender identity gender expression transgender status sexual stereotypes age status as a protected veteran status as an individual with a disability or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

JOIN US AND BRING YOUR BEST.

BRING YOUR BOLD.

BRING YOUR FLASH.