Performance Analyst

Salary $48000 year

Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then the Performance Analyst position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

The Performance Analyst will be responsible for entering client/service-level data into CWDS and generating reports that can be used to reconcile data entry with the team. This position will manage and maintain effective record keeping for both youth and adult programs to ensure data accuracy and compliance with funding sources.

Enter data into CWDS database system directly from clients or submitted Career Advisor forms

Work with leadership team to create process flows that will create consistency of data entry for all programs in Chester County

Perform regular data quality checks to ensure data accuracy and compliance with funding sources as well as federal/state/county regulations

Maintain a high level of integrity privacy and confidentiality of client data documents and records

Generate data quality reports with the to support performance metrics

Provide regular status reports and other requested data for the manager and EDSI administrative staff

Meet with the Career Advisor team and leadership to conduct weekly case reviews

Provide training for Career Advisors on how to correctly enter data into CWDS

Review resumes and serve as the designated proof reader in Chester County

Serve as Chester Countys ISO certified representative

Retrieve and organize critical operations reports from CWDS through Adhoc system

Present data and report to leadership in a clear and effective manner using graphs tables and other methods

Create customer GYR reports to support teams in focusing their efforts.

Work directly with the Programs Manager to ensure data records are accurate and reconciled consistently

Work with staff to ensure customer flow service delivery and data management are efficient and effective.

Oversee performance numbers related to invoicing and prescribed performance goals.

Responsible for the integrity of the participant file folders.

Create customer lists to support teams in focusing their efforts

Track report and ensure compliance with procedures regarding ISO auditing

Provide regular and ad-hoc reports as requested from program management

Meet with the Workforce Development Board to conduct file audits consistent with state and federal requirements.

Proficiency in database systems including data entry maintenance quality assurance and report production

Effective communication skills and ability to interact at all levels required

High level of communication with other team members managers or customers is essential

Meticulous attention to detail accuracy and data quality

Strong analytical math and reasoning skills

Ability to meet deadlines through scheduling planning and goal setting specifically organizational and time management skills including ability to self-motivate and manage

Previous experience serving homeless populations or in a human services setting is preferred but not required

Proficient in Microsoft Office applications

Must have a valid drivers license and reliable transportation

Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!

EDSI is a progressive forward-thinking family-owned company that is B Corp Certified.