Housing Casework Officer – Early Intervention

Nottingham City Council, Leicestershire County Council, East Midlands Group

Job Location:

Nottingham - UK

Monthly Salary: Not Disclosed

Posted on: 06-11-2025

Vacancies: 1 Vacancy

Job Summary

Description

Contract Type: Permanent

Working Hours: Full Time 37 hours per week

Worker Type: Onsite Worker

Salary: Starting Salary is 32597 (Level 1) to 35412 (Level 4) per annum (pro rata for part-time)

Location:Loxley House Station Street Nottingham NG2 3NG

Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for Read on to find out more

Working for Nottingham City Council has great benefits. As well as competitive pay great leave entitlement and access to a generous pension scheme we strive to create an innovative inclusive and progressive work culture where everyone is supported to do and be their very best.

In return we are looking for people like you - people who are innovative driven and committed to serving and improving Nottingham. So if you are passionate about making a difference to the lives of those who live and work in our city we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

The post holder will be responsible for delivering housing advice casework helping prevent homelessness and acting to ensure that the City Council fulfils its legal and safeguarding requirements to Citizens in housing need or crisis. This will include evaluating: citizen need assessment housing advice homelessness prevention and deciding homelessness duties in accordance with the Housing Act 1996 VII ( as amended).

To undertake targeted early intervention work with households identified as being at risk of being threatened with homelessness responding to trigger information from pre-action protocols and intelligence available through Council systems and data.

To promote the Councils vision values aims objectives and priorities actively and effectively putting our citizens first through the delivery of best value services.

About You

The ideal candidate will have:

Good operational working knowledge of Homelessness and associated legislation and an ability to advise on and decide any duties owed to citizens for the Authority
Ability to communicate complex issues on a face-to-face basis demonstrating tact diplomacy sensitivity and customer care
Understanding of the wider issues impacting upon homelessness the barriers facing people with multiple and complex needs
Effectively manage a complex workload under pressure meeting specified targets and deadlines whilst demonstrating attention to detail prioritisation and self-organisation skills
Good working knowledge of welfare benefit rights and income maximisation

The post will require a DBS enhanced check for a regulated activity

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do not where you do it. We offer different working arrangements depending on the role including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional informationfor applicants page.

For informal enquiriesplease contact Joseph Muir at or Emma James at

Closing Date: 24th November 2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held:TBC

If you have any technical issues when completing your application please contact our Employee Service Centre: applying to this job you agree to our Terms & Conditions.

Required Experience:

Unclear Seniority

DescriptionContract Type: PermanentWorking Hours: Full Time 37 hours per weekWorker Type: Onsite WorkerSalary: Starting Salary is 32597 (Level 1) to 35412 (Level 4) per annum (pro rata for part-time)Location:Loxley House Station Street Nottingham NG2 3NGWeve got an exciting opportunity available for...