IN-Associate – Workday Absence Functional Expert – IT Services Co. IFS – PAN India

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

Why PWC

At PwC you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes forour clients and communities. This purpose-led and values-driven work powered by technology in an environment that drives innovation will enable you to make a tangible impact in the real world. We reward your contributions support your wellbeing and offer inclusive benefits flexibility programmes and mentorship that will help you thrive in work and life. Together we grow learn care collaborate and create a future of infinite experiences foreach other. Learn more about us.

At PwC we believe in providing equal employment opportunities without any discrimination on the grounds of gender ethnic background age disability marital status sexual orientation pregnancy gender identity or expression religion or other beliefs perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this we have zero tolerance for any discrimination and harassment based on the above considerations.

Job Description & Summary:

We are seeking a proficient Workday Absence Functional Expert responsible for configuring maintaining and enhancing the Workday Absence module. The ideal candidate will possess in-depth experience in managing leave of absence time off plans and accrual processes. With a focus on optimizing workflows and ensuring compliance across various territories this role demands strong problem-solving skills and effective communication with diverse stakeholders.

Responsibilities:

• At least 4 years of experience in maintaining the Workday Absence module configuration tenant setup and BPs definitions.
• Expertise in configuring leave of absence time off plans eligibility for absence types accruals absence calendars work schedules notifications approval workflows.
• Experienced with mass uploads using EIBs mass operations management (MOM) task purging data calc fields and migrating configurations between tenants.
• Have a good understanding of HR processes and worker data.
• Knowledge of at least one other Workday module such as HCM Benefits Compensation Reporting Onboarding Security Talent Recruiting or Payroll (for Canada and the UK).
• Skilled in resolving complex issues recommending solutions and assessing dependencies on Workday functionalities and interfaces.
• Good understanding of core ITIL processes (Incident Management Change Management Problem Management etc.) and information security and data protection standards
• Experience in customer support using ticketing systems; knowledge of SLAs and support KPIs
• Extensive stakeholder management skills and excellent communication skills
• Demonstrate an understanding of business operations within a large multinational organization including factors such as time zone variations cultural diversity and collaboration among team members across multiple locations.

Completed Workday training and earned PRO/Partner Certification in the area of expertise

Works well alone or with a team

Mandatory skill sets:

At least 4 years of experience with Workday Absence module configuration and management.

Expertise in configuring leave of absence plans time off plans and accrual processes.

Proficient in mass uploads using EIBs and managing mass operations.

Strong understanding of HR processes and worker data.

Excellent problem-solving abilities and stakeholder management skills.

Completed Workday training and earned PRO/Partner Certification in the area of expertise.

Preferred skill sets:

Knowledge of at least one other Workday module such as HCM Benefits Compensation Reporting Onboarding Security Talent Recruiting or Payroll (for Canada and UK).

Understanding of core ITIL processes (Incident Management Change Management Problem Management etc.) and information security and data protection standards.

Experience in customer support using ticketing systems; awareness of SLAs and support KPIs.

Ability to work both independently and collaboratively within a team.

Years of experience required:

4 yrs

Education qualification:

Any UG/PG

Education (if blank degree and/or field of study not specified)

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date