As an Application Tech Support Practitioner you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs troubleshooting issues and ensuring that our high-quality systems operate seamlessly. You will leverage your communication skills to provide clear explanations and solutions contributing to a positive client experience and maintaining the integrity of our services. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system administration.- Provide training and support to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in AIX System Administration.- Good To Have Skills: Experience with Linux and Unix operating systems.- Strong understanding of system performance tuning and optimization.- Familiarity with scripting languages such as Shell or Perl.- Experience in managing user accounts and permissions.
As an Application Tech Support Practitioner you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs troubleshooting issues and ensuring that our high-quality systems operate seamlessly. You wil...
As an Application Tech Support Practitioner you will serve as a vital link between clients and the systems or applications they utilize. Your day will involve engaging with clients to understand their needs troubleshooting issues and ensuring that our high-quality systems operate seamlessly. You will leverage your communication skills to provide clear explanations and solutions contributing to a positive client experience and maintaining the integrity of our services. Roles & Responsibilities: - Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system administration.- Provide training and support to junior team members to enhance their skills and knowledge. Professional & Technical Skills: - Must To Have Skills: Proficiency in AIX System Administration.- Good To Have Skills: Experience with Linux and Unix operating systems.- Strong understanding of system performance tuning and optimization.- Familiarity with scripting languages such as Shell or Perl.- Experience in managing user accounts and permissions.
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