Assistant Vice President, DX & AI Delivery Specialist

Do you want your voice heard and your actions to count

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG) one of the worlds leading financial groups. Across the globe were 150000 colleagues striving to make a difference for every client organization and community we serve. We stand for our values building long-term relationships serving society and fostering shared and sustainable growth for a better world.

With a vision to be the worlds most trusted financial group its part of our culture to put people first listen to new and diverse ideas and collaborate toward greater innovation speed and agility. This means investing in talent technologies and tools that empower you to own your career.

Join MUFG where being inspired is expected and making a meaningful impact is rewarded.

The Operations DX/AI & Transformation Office is a newly established team responsible for supporting Operations to enhance productivity and will play a pivotal role in driving efficiency safety & soundness. The team will leverage tools such as business process reengineering (BPR) a broad range of digitalisation (DX) tools including automation OCR document management artificial intelligence and workflow solutions.

Number of Direct Reports

0

Main Purpose of the Role

We are seeking an experienced DX & AI Delivery Specialist with broad skills including strong business analysis and extensive experience in low code platforms to build solutions for Operations in collaboration with partners across the business.

Key Responsibilities

Given the nature of the function the role will need to flex as required to the needs of each project and the overall programme. The broad responsibilities are as follows:

• Business Process Re-engineering: Identify & review processes clearly articulate the problem statement analyse requirements and identify an appropriate solution. Prepare as is and to be design & process flow diagrams summarise these at a management level to articulate key points to build a business case.
• Solution Delivery: Prototype develop and execute solutions across a number of platforms including Tungsten Automation (KTA/RPA) Power Platforms including Power BI.
• DX / AI Enablement Actively promote GenAI solutions like Copilot to enable the business drive benefits from these tools. Support the delivery of AI agents into Operations business flows.
• Communications: Support the communications agenda for the programme including key committee updates.
• Horizon scanning: Stay informed about industry trends emerging technologies and best practices in AI digitalization and broader transformation ensuring the organization remains at the forefront of innovation.
• Relationships: Establish and maintain strong relationships with internal stakeholders external partners vendors and consultants to leverage expertise and resources for project success.
• Transformation Agent be a strong advocate for Change and Transformation to support Operations strategy to provide timely accurate and appropriate services.

Work Experience

• Ideally consultancy background with experience delivering similar transformation initiatives.
• Proven experience managing transformation initiatives demonstrating successful delivery of projects from initiation to completion.
• Proven experience in business analysis on a range of transformation initiatives.
• Proven experience with a range of transformation tools including business process re-engineering automation Intelligent Automation etc and their application to business processes.

Skills and Experience

Functional / Technical Competencies:

• Extensive experience in automation tools including Power Platforms Process automation platforms (e.g. Tungsten Automation / KTA RPA PEGA etc)
• Hands-on experience with Python for data processing scripting and automation.
• Proficiency in Power BI including dashboards report creation & data visualization best practices for management reporting.
• Good understanding of corporate & investment banking operating model front to back and the opportunities and challenges confronting the organisation
• Strong understanding of Change Management and project delivery and familiarity with project management methodologies.
• Strong planning and prioritisation skills
• Excellent communication skills (verbal written and presentation) able to communicate concepts clearly concisely and accurately adapting as required for the intended audience.
• Sound stakeholder management skills with an ability to operate with individuals at all levels with a proven ability to present and challenge
• Sound understanding of governance risk and control frameworks both for Change and the wider organisation
• Calm approach with the ability to work well in a pressurised and fast paced environment operate with urgency manage large workloads appropriately prioritise and deliver to tight deadlines.

Personal Requirements

• A structured and logical approach to work
• A creative and innovative approach to work
• Strong problem solving skills
• Excellent interpersonal skills
• Excellent attention to detail and accuracy
• Strong communication (verbal and written) analytical and numerical skills
• Results driven with a strong sense of accountability
• A proactive motivated approach
• Strong decision making skills the ability to demonstrate sound judgement
• Strong problem solving and decision making skills
• Adaptable and flexible to suit the needs of the role including minimum 3 days in the office
• Personal alignment to MUFG Values
  • Integrity & Responsibility
  • Professionalism & Teamwork
  • Challenge ourselves to grow
• Personal alignment to EMEA Cultural Principles
  • Client Centric
  • People Focused
  • Listen Up Speak Up
  • Innovate & Simplify
  • Own & Execute

This role will close on 17th November 2025

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued respected and their opinions count. We support the principles of equality diversity and inclusion in recruitment and employment and oppose all forms of discrimination on the grounds of age sex gender sexual orientation disability pregnancy and maternity race gender reassignment religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.