Senior Scrum Lead

As the Senior Scrum Lead you will play a pivotal role in driving Agile delivery and fostering team collaboration. This role supports our mission by enabling teams to deliver high-quality solutions efficiently. The Senior Scrum Lead will deepen their Agile expertise and lead cross-functional teams to success.

Position Responsibilities:

• Facilitate Agile ceremonies and ensure adherence to Scrum practices.
• Educate the squads on Agile principles and continuous improvement.
• Actively participates in sprints and partners with Product Owners to enable the delivery of prioritized features/tasks.
• Collaborates with software engineers platform engineers Product Owners and engineering leadership to uncover pain points and opportunities to accelerate a successful value delivery.
• Support cross-team coordination and alignment with organizational goals.
• Identify and remove impediments and blockers via direct ownership which prevent the teams from delivering their commitments and to keep delivery on track.
• Proactively provides real-time feedback to keep delivery on track and address issues as they arise.
• Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business)

Required Qualifications:

• 5 years of experience in Agile project management or Scrum leadership.
• Proficiency with Agile tools such as Jira Confluence and Agile metrics.
• Bachelors degree in Business Computer Science or related field.
• Certified ScrumMaster (CSM) or equivalent certification preferred.
• Strong project management skills excellent communication negotiation and collaboration skills.

Preferred Qualifications:

• Experience leading cross-functional Agile teams.
• Exposure to artificial intelligence tools and platforms (e.g. Copilot Power Platform)
• Strong facilitation and conflict resolution skills.
• Strong analytical and problem-solving skills with a focus on continuous improvement.
• Ability to manage ambiguity and drive clarity in complex environments.
• Demonstrated impact on team performance and delivery outcomes.
• Commitment to continuous learning and Agile maturity.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .