Community Housing Officer
Share
Job Location:
South Melbourne - Australia
Hourly Salary:
$ 44 - 47
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Passionate about gender equality
Join YWCA Australia a proudly feminist organisation as a Community Housing Officer. Help create inclusive community-focused housing solutions by supporting residents and fostering sustainable tenancies.
- Location: Wurundjeri Country South Melbourne travel
- Type: Hybrid Working office work from home in community
- Contract: Full-Time Ongoing 38 hours a week
- Salary: Social & Community Services Level 4 - $44.58 to $47.97 an hour Super
- Benefits: Salary packaging up to $18550 paid parental leave career development
About Us
For over 140 years we have been working at the forefront of gender equality through our housing community programs and purpose is making young womens leadership and womens housing our priority for gender equity in Australia. Learn more about us here.
About the team
Our Housing Operations Team is the frontline of YWCA Australia and YWCA Housing playing a key role in supporting residents and sustaining tenancies. Through efficient administration and proactive engagement the team helps ensure residents maintain stable secure housing.
About the role
As a Community Housing Officer youll play a key role in maintaining tenancy systems supporting residents through regular visits and advice and managing tenancy and maintenance issues in line with the Residential Tenancies Actall within a collaborative team environment.
In this role you will:
- Work across a broad housing portfolio supporting vulnerable women and gender diverse people through tenancy management maintenance coordination and resident engagement.
- Conduct regular home visits mediate housing issues assist potential residents and support property maintenance
- Represent YWCA at tribunal hearings and provide residents with access to policy guidance and referrals to external support services.
- Work closely with asset management and housing teams to deliver high-quality housing outcomes.
- Manage specialised Rooming Houses whilst ensuring compliance with tenancy legislation.
About you
As the ideal applicant will have:
- Experience in community housing or property management with knowledge of tenancy practices RTA legislation maintenance coordination and administrative processes.
- Strong understanding of the relevant state Residential Tenancies Act.
- Ability to engage respectfully with diverse communities with awareness of homelessness issues.
- Proficiency in tenancy data systems (e.g. Zavanti Excel) and Microsoft Office.
- Well-developed communication mediation and conflict resolution skills with strong organisational abilities.
Dont meet every single requirement At YWCA Australia we are dedicated to building a diverse inclusive and authentic workplace. If this role speaks to you but your past experience doesnt align perfectly we encourage you to apply anyway.
Questions
If you have questions about this opportunity please email .
Why The Y
At YWCA Australia our culture - The Y Way - is grounded in intersectional feminism and guided by our values: Striving for Equality Acting from the Heart Working Better Together.
In our most recent culture survey (with 78% team member participation) our people told us:
- 93% would recommend YWCA as a great place to work
- 97% know our values
- 93% know how to bring those values to life in their work
- 95% said their leader consistently reflects our values in their behaviour and interactions
- 96% feel supported by their team
- 95% felt able to take time out when needed
Ready to join a team that makes a difference
We want to hear from you! Submit your resume and a cover letter outlining why you are the ideal candidate for this role!
Applications close at the end of the day on16 November 2025
Were excited to find the right fit and will be reviewing applications as they come in. Submit yours early for priority consideration as the role may close before the advertised deadline.
Please connect with us at any time during the recruitment process if you require assistance to fully participate.
Please note that preferred candidates must hold or be willing to obtain a valid National Police Check a state-based Working with Children Permit a valid Drivers License and complete a medical declaration.
Required Experience:
Unclear Seniority
Key Skills
- Section 8
- Public Health
- Data Collection
- Ellucian
- Banking
- Fair Housing Regulations
- LIHTC
- Budgeting
- Economic Development
- Real Estate Law
- Logistics
- Statistical Analysis
About Company
YWCA Australia is a national not-for-profit organisation that has specialised in supporting women for over 140 years.
