Customer Service Representative
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Job Location:
Annandale, NJ - USA
Monthly Salary:
$ 20 - 27
Posted on:
05-11-2025
Vacancies:
1 Vacancy
Job Summary
Position Summary:
We are seeking a Customer Service Representative for an international printing and graphics company. Full training will be provided for this position.
Key Responsibilities:
- Handle incoming inquiries quotes and orders via phone email
- Manage job progress provide status updates and resolve issues promptly
- Provide knowledgeable guidance on printing options file requirements and timelines
- Collaborate with internal departments to meet deadlines and exceed client expectations
- Serve as the liaison between clients and production teams to ensure job specifications are accurately communicated and executed
- Maintain detailed and accurate client records in the order management system
- Troubleshoot and resolve customer concerns with professionalism and urgency
Requirements:
- Previous experience in the print industry
- Proven background in customer service or account management
- Strong understanding of print terminology file formats and production workflows
- Proficiency in Microsoft Office and familiarity with print management systems
- Experience with Adobe is preferred
- Excellent communication and organizational skills
- Ability to multitask in a fast-paced deadline-driven environment
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution. Job Description: We are currently seeking a Sales Representative to sell large format color ... View more
