Customer Support Specialist
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Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Support Specialist who will play a key role in maintaining our reputation for quality service. This position requires a proactive professional with strong communication and problem-solving abilities to assist clients manage inquiries and ensure smooth project coordination between our teams and customers.
Responsibilities
Serve as the first point of contact for client inquiries and provide accurate timely support.
Maintain a positive and professional attitude while handling customer communications.
Collaborate closely with internal teams to resolve technical or service-related issues.
Document customer interactions and feedback to improve processes and client satisfaction.
Follow up with clients to ensure their needs are met and expectations are exceeded.
Support daily operations to ensure efficient workflow and communication across departments.
Qualifications :
Qualifications
Strong interpersonal and communication skills both written and verbal.
Exceptional attention to detail and organizational abilities.
Ability to multitask and manage priorities in a fast-paced environment.
Proficiency in customer service tools email and office applications.
Professional demeanor and a proactive approach to client relations.
Additional Information :
Benefits
Competitive salary: $60000$63000 per year
Career growth opportunities within a creative and expanding organization
Professional development and continuous learning environment
Collaborative and inclusive culture where your input is valued
Comprehensive support to enhance your professional and personal growth
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
