DUAL FLOOR SUPERVISOR SU MGR
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Job Location:
Amelia, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Oversee table games and employees to ensure that the safety integrity security and Company and regulatory policies/procedures of the above are upheld. Supervise coach and support dealers. Maintain superior customer service by identifying cultivating and improving the established player base working towards a positive Company image whenever possible.
Stand and circulate throughout assigned area.
Possess through knowledge of games assigned to supervise.
Calculate all payoffs.
Understand and monitor compliance with gaming regulations company policies and procedures.
Operate computer to access credit line issue credit.
Maintain positive customer relations evaluate play and extend complimentary services when appropriate.
Direct and supervise dealers in assigned area.
Evaluate designated employees performance on a yearly basis.
Monitor changes of cards and dice; inspect new equipment before allowing into play.
Resolve customer complaints or refer to Shift Manager when appropriate.
Qualifications :
Must be at least 21 years of age.
Two (2) years of experience as a Floor Supervisor.
Must be knowledgeable about applicable gaming regulations and company policies.
Must have thorough knowledge of a minimum of two (2) games.
Must have excellent communication and customer service skills.
Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information :
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Fashion Retail
- Microsoft Office
- Customer Service
- Communication skills
- POS
- Retail Sales
- Training & Development
- Mentoring
- Supervising Experience
- Retail Management
- Recruiting
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more
