Restaurant Operations Strategy Specialist

The Operations Strategy Specialist functions at a tactical and operational level supporting projects that impact restaurant operations such as deployment scheduling throughput restaurant efficiency and performance measures. This role also provides operational and analytical support for staffing deployment and reporting initiatives while partnering cross-functionally to improve processes optimize labor deployment and support leadership-decision making. Additionally the position contributes to the development evolution and review of deployment tools and training resources. 

Your Impact and Responsibilities: 

• Manage and process Manager Position Requests from initiation through approval 

• Coordinate staffing and scheduling for new restaurant openings ensuring readiness and compliance with timelines 

• Analyze Fair Work Week market data to identify opportunities for improved deployment efficiency 

• Produce and distribute weekly operational and staffing reports to leadership 

• Serve as a subject matter expert for restaurant operations supporting leadership and crew with questions processes and staffing-related issues 

• Collaborate cross-functionally to create systems and tools that ensure compliance with federal state and local employment laws and regulations  

• Assist with providing restaurants labor targets par and organizational methods 

• Maintain knowledge of labor tools and their integration to provide operator guidance and support 

• Assist in developing and maintaining labor management tools  

Qualifications :

Required Qualifications: 

• Experience in the QSR or retail industry 

• Experience managing processes across multiple markets or locations 

• Strong proficiency in Microsoft Excel (formulas pivot tables data validation) for tracking and reporting 

• Ability to collaborate effectively with cross-functional teams restaurant crew and leaders 

• Strong organizational skills with the ability to manage multiple priorities and deadlines 

• Clear and professional written and verbal communication skills  

Preferred Qualifications: 

• Bachelors degree  

• Familiarity with Fair Work Week regulations and labor compliance requirements 

• Experience supporting new location openings in a multi-unit or restaurant environment 

• Knowledge of staffing workflows 

• Background in operational reporting and data analysis 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Terms of Use

Privacy Policy

Candidate Privacy Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Remote Work :

No

Employment Type :

Full-time