Job Purpose
We are seeking a motivated and service-oriented Sales Executive to join our team a serviced apartment in Singapore. This role is ideal for a proactive individual looking to build a career in Hospitality Sales while managing a focused portfolio of clients.
The Sales Executive will assist in growing the propertys revenue through targeted sales activities relationship management and effective coordination with internal teams.
Primary Responsibilities
Sales Support
Maintain complete knowledge of the following (to include but not limited to):
- All Serviced Apartment features / services hours of operation
-Safety guidelines and evacuation plan
Answer incoming phone calls in a pleasant manner using our telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
Manage and develop a small portfolio of corporate accounts focusing on client retention and growth.
Support the Sales Director in executing the propertys sales and marketing strategies.
Identify new business opportunities through market research networking and proactive outreach.
Prepare and deliver proposals quotations and contracts to clients.
Coordinate with the reservations and front office teams to ensure a seamless guest experience.
Prepare reports maintain proper records and filing system in accordance to our sales administration process
Maintain gifts inventory and coordinate the sending of gifts to clients
Arrange site inspections for potential clients
Promote positive relations with clients and attend to all requests expediently and courteously
Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
Up-sell and promote hotels facilities and services at every available opportunity in order to maximize sales revenue
Monitor competitor activities and provide market feedback.
Contribute to monthly sales reports and performance reviews.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more