Practice Manager Addison
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Job Location:
Dallas, IA - USA
Yearly Salary:
$ 67500 - 93500
Posted on:
13 days ago
Vacancies:
1 Vacancy
Job Summary
Prefer to watch instead of read Check out Inside Modern Animal for a glimpse into what makes Modern Animal different.
With a technology-forward approach and a deep commitment to our people Modern Animal is building the next generation of general practice veterinary careone that balances the needs of their teams just as much as pet owners and their animals. Our teams are equipped with the tools structure and support they need to practice the highest quality of medicine without compromising on the boundaries between work and life.
What you can expect at Modern Animal:
- Warm modern clinic environmentsthat put you the client and the pet at ease
- A 24/7 virtual care team there for our patients as an added layer of support
- A dedicated in-clinic support teamempowered to be involved more deeply in care
- A growth oriented organizationever evolving to build a better place for all
- A vibrant supportive blame-free culturemade up of people who are all here to change veterinary medicine for the better
Who were looking for in this role:
The manager in this role will work towards building exceptional veterinary care teams have excellent communication skills ensure accountability instill trust and build relationships develop their team and thrive in a cross-functional environment.
The Clinic Manager will be responsible for ensuring clinics are operating at optimal utilization through a focus on 1)people- right people in the right roles; 2)development of skills- to build effective teams and a pipeline of talent; 3)schedulingandstaff deploymentto ensure were staffed according to our operating plan.
In this role we are looking for a leader who is passionate about pets and the people who love them and is excited about coaching and mentoring to help us bring our mission to life as we grow.
What youll be working on:
- Leading a team of passionate and diverse individuals empowering the hospital team to deliver an unparalleled client experience both in-clinic and virtually
- Managing individual performance of team members and ensuring accountability with respect to work quality client satisfaction teamwork patient care and embodying Modern Animal values
- Owning the appointment scheduler dedicating adequate time to forward-planning and maximizing productivity
- Building effective teams starting with the hiring process ensuring an appropriate mix of skills perspectives and experience.
- Identifying development opportunities for team providing regular feedback and accountability to to ensure ongoing growth and skill development resulting in productive clinic operations placing optimal skillsets across workflows
- Advocating for your team to ensure that they feel heard and their perspective is visible during leadership discussions
- Collaborating with team to create regular meeting agendas leading and conducting monthly meetings providing opportunities for team members to present to peers
- Participating in the utilization of innovative technology evaluation of systems giving frequent productive feedback
- Creating and managing staff work schedules including DVMs based on operating plan by appointment flow and ensuring clinic utilization by solving for future staffing gaps or developmental/skill gaps
- Approving and monitoring timesheets
- Management of relief coverage
- Aiding in conflict resolution among team members and clients collaborating with Area Clinic Manager and HR when needed
- Ensuring client escalations are addressed personally or routed to appropriate parties for prompt resolution
- Implementing the Modern Animal cultural vision by encouraging flexible scheduling self-compassion and a blame- and judgement-free work environment
- Leading and participating in activities that support the well-being of veterinary practitioners by making the profession both joyful and sustainable
- Ensuring supply levels and resources allow team to function at optimal capacity
- Fostering an environment of continuous learning improvement and excellence
- Living and modeling the Modern Animal vision by encouraging work/life balance self-compassion and a blame- and judgement-free work environment
Why youd be a great fit:
- 5 years of leadership role experience with a passion for people leadership
- Previous veterinary experience preferred but not required
- Creates a feeling of belonging and strong team morale
- Fosters open dialogue and collaboration among the team
- Instills trust and gains confidence of others through honesty integrity and authenticity
- Forward thinker who enjoys living curiously
- A collaborative go-getter willing to roll-up sleeves and be hands-on
- Effective communication skills utilizing various methods
- Operates with high emotional intelligence and exceptional communication skills
What you can expect from us:
- Excellent medical vision & dental coverage with various options to choose from
- 401k savings plan with a company match
- Flexible time off & paid parental leave
- Free membership to Modern Animal for your pets and discounts on extra services
- Access to behavioral and mental health services through Spring Health
- A collaborative team who has your back and will welcome you as part of our pack
The job of Clinic Manager at Modern Animal may require evening and weekend availability. This position will be based in our Addison clinic with occasional travel required locally for training and cross functional meetings with our Office Team members.
The pay range for this position is $67500 - $93500 annually; however base pay offered may vary depending on job-related knowledge skills and experience. A sign-on bonus and equity grant units may be provided as part of the compensation package in addition to a full range of medical financial and/or other benefits dependent on the position offered. This information is provided per the California Pay Transparency Act. Base pay information is based on geographic location.
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
Not your typical vet clinic. Modern Animal gives you greater access, convenience & flexibility in every interaction, in-person or virtually. All with the highest level of personalized care.
