Service Lane Manager Toyota Certified at Capital Plaza
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Job Location:
Prince Georges County, MD - USA
Monthly Salary:
$ 7500 - 8300
Posted on:
15 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
Toyota Certified at Capital Plaza
- Industry Leading Pay Plan
- Health Dental Vision Life and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training and advancement opportunities
- Manage the service drive staff and monitor their performance
- Train develop and motivate the service department staff and monitor their performance
- Forecast goals and objectives for the department and ensure they are met
- Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction
- Maintain daily sales and production records as required by dealership management
- Ensure that the service department meets all customer satisfaction (CSI) and financial goals
- Establish and maintain good working relationships with customers to encourage repeat and referral business
- Handle customer complaints tactfully promptly and with concern for the customer
- Ensure proper repair techniques are being used
- Schedule training as necessary to properly repair and service vehicles
- Stay up to date on product changes and new products
- Understand and comply with federal state and local regulations that affect service department operations such as hazardous waste disposal OSHA right-to-know etc.
- Other duties may be assigned by management
- Demonstrates behaviors consistent with the Companys Values in all interactions with customers co-workers and vendors
- Management experience in an automotive service department preferred but not required
- Supervisory skills
- CDK and Xtime experience is a plus
- Bilingual - Spanisha plus but not required
- Ability to work independently and be self-motivated
- A desire to work in a commission performance-based environment
- Great attitude with high-energy personality
- Excellent customer service skills
- Professional appearance and work ethic
- Ability to work well in a process driven environment
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
The compensation for this position is wholly commission-based. As a result compensation may vary based on several factors including individual performance and market conditions. The range in monthly compensation reasonably expected for this position is $7500$8300.
Group 1 Automotive a Fortune 250 company is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom.
If you are in alignment with our values of integrity transparency professionalism teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.
To learn more about our company visit .
Apply today or refer a qualified friend.
*All applicants must pass pre-employment testing to include: background checks MVR and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify.
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Kitchen Experience
- Dealership Experience
- Food Safety Experience
- Management Experience
- Auto Service Management
- Maintenance
- Operations Management
- Cash Handling
- Leadership Experience
- Supervising Experience
- Automotive Service
About Company
Group 1 Automotive is one of the largest dealership groups in the US offering new & used cars from makes like Honda, Toyota, Nissan, Jeep, Ford, and more.
