Quick Lane Manager
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Yearly Salary:
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Ford Quick Lane Manager
Location: 464046 State Road 200 Yulee FL 32097
Company: Paul Clark Ford
Pay: $45000.00 - $60000.00 per year
Position Type: Full-time
Reports To: Service and Parts Director
Job Description:
We are looking for an experienced and driven Ford Quick Lane Manager to oversee our Quick Lane Service Center ensuring excellent customer service efficient operations and effective team management. The ideal candidate will have a strong background in automotive service operations and a passion for delivering quality service.
Responsibilities:
- Manage the day-to-day operations of the Quick Lane service center ensuring that all services are performed efficiently and meet Ford standards.
- Oversee service advisors technicians and support staff to ensure productivity and quality.
- Maintain high customer satisfaction through excellent communication and timely follow-up.
- Ensure that Quick Lane services are completed according to the service menu and the manufacturers guidelines.
- Manage inventory and parts to maintain service flow and prevent delays.
- Handle customer complaints and concerns in a professional and timely manner.
- Work closely with the Service and Parts Director and other departments to achieve operational goals.
- Monitor team performance provide coaching and implement training programs.
- Maintain a clean safe and organized work environment.
Qualifications:
- Previous experience in automotive service management preferably in a dealership setting.
- Strong understanding of automotive service operations specifically in a Quick Lane or similar fast-service environment.
- Excellent leadership communication and customer service skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Basic knowledge of Ford vehicles and services is a plus.
- ASE Certification or equivalent preferred.
- Valid drivers license and a clean driving record.
What We Offer:
- Competitive salary and performance-based incentives.
- Health dental and vision insurance.
- 401K
- Paid time off and holidays.
- Professional development and training opportunities.
- A supportive and dynamic work environment.
If you have a passion for providing exceptional service and leading a team in a fast-paced environment wed love to hear from you!
Required Experience:
Manager
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Job Title: Ford Quick Lane ManagerLocation: 464046 State Road 200 Yulee, FL 32097Company: Paul Clark Ford Pay: $45,000.00 - $60,000.00 per year Position Type...
