Network Specialist (#0081631)

Title: Network Specialist

Position Number:

Hiring Unit: Information Technology Services/Telecommunications and Network Infrastructure

Location: UH System Offices Manoa

Date Posted: November 2 2025

Closing Date: November 24 2025

Band: A

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Temporary/Permanent: Permanent

Duties and Responsibilities (* denotes essential functions):

• * Troubleshoot telephony/VOIP and data services for both systemwide and campus-wide telephony systems
• * Assist in the design configuration and installation of equipment/cabling for systemwide and campus-wide telephony/VOIP services and data networks.
• * Identify analyze and resolve telephony/VOIP and data network problems. Coordinate resolving issues with others & communicate status
• * Upgrade telephony/VOIP services operating systems and hardware to keep systems working properly.
• * Assist with design development testing & documentation of telephony/VOIP systems
• * Assist with student scheduling supervision and training of student technicians
• * Organize create and maintain documentation and diagrams
• * Monitor status/performance of telephony/VOIP and data services using monitoring tools & applications.
• * Take proactive measures to troubleshoot and fix telephony/VOIP and data service abnormalities and/or initiate trouble call tickets as required
• * Perform campus and systemwide telephony/VOIP administration and support for equipment encompassing but not limited to servers gateways and cabling.
• * Update technical skills by attending seminars classes and industry conferences
• * Keep abreast of latest developments and techniques
• * Support complex telephony/VOIP projects for systemwide and campus-wide deployments
• * Assists with planning scheduling and coordinating projects to ensure milestones are met.
• Other duties as assigned

Minimum Qualifications:

1. Possession of a baccalaureate educational degree in Computer Science or related field and 0 year(s) of progressively responsible professional information technology experience with responsibilities for N/A; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.

1. Functional knowledge of telecommunications and telecommunications management systems demonstrated by knowledge understanding and ability to apply principles concepts methodology and terminology.
2. Functional knowledge and understanding of technology systems hardware and software associated with telecommunications and telecommunications management systems.
3. Demonstrated ability to recognize problems identify possible causes and resolve routine problems in the area of telecommunications and telecommunications management systems.
4. Demonstrated ability to understand oral and written documentation write reports and procedures and communicate effectively in a variety of situations.
5. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team members and individuals.
6. Functional knowledge of local area networking standards principals and operational aspects
7. Functional knowledge of telephony call routing and Public Switched Telephone Network (PSTN) access
8. Ability to work a variable work schedule and to work outside normally scheduled work hours including day night weekend and/or holiday hours as directed.
9. Ability to travel to work at various locations encompassing but not limited to neighbor island locations.

Desirable Qualifications:

1. Knowledge of System Administration Networking and TCP/IP
2. Knowledge of SIP communications
3. Knowledge of EIA/TIA design and wiring installation standards
4. Knowledge of the University of Hawaii network infrastructure
5. Knowledge of the University of Hawaii telecommunications and telecommunications management systems.

To Apply:

Click on the Apply button on the top right corner of the screen to complete an application and attach required documents.

Note: If you have not previously applied for a position using NeoGov you will need to create an account.

Applicants must submit the following:

1. Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met
2. Resume
3. The names and contact information (telephone number and email addresses) of at least three (3) professional references
4. Copies of educational transcripts are acceptable; however original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services Inc. verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.

Please redact references to social security numbers and birthdate on submitted documents.

Employment may be contingent on verification of credentials and other background information including the completion of a criminal history check.

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