Account Manager- Commercial Grounds Maintenance

Brunswick County, NC - USA

Monthly Salary: Not Disclosed

Posted on: 9 days ago

Vacancies: 1 Vacancy

Job Summary

Account Manager Commercial Grounds Management

Location: Supply NC
Team: Commercial Grounds Management (CGM)
Reports to: Branch Manager

Role Summary

The Account Manager drives retention enhancement sales and new CGM revenue while serving as the day-to-day field partner for assigned clients. Youll translate customer expectations into clear production plans coordinate resources across departments and ensure safe consistent high-quality service delivery. This role blends client service sales planning and operational leadership.

Key Responsibilities

Client Service & Sales

Serve as the primary field contact for assigned clients; maintain proactive professional communication and site walks.
Own customer retention across your portfolio; address issues quickly and close the loop.
Meet or exceed monthly enhancement sales goals act as the enhancement lead for your sites from scoping through closeout.
Identify upselling opportunities and new CGM work; gather site data and develop estimates/proposals.
Build relationships with property managers contractors and subcontractors to support growth.

Operations & Production

Convert client expectations into actionable work plans and service notes for production teams.
Partner with Production Managers/Account Managers to deliver a consistent product across branches.
Align schedules for seasonal work (mulch flowers pruning leaf irrigation turf/IPM) with contract requirements.
Coordinate cross-functional support (Irrigation Lawn Care/IPM Enhancements Fleet Safety) as needed.
Safely operate company vehicles; model safe work practices.
Support winter operations (e.g. snow/ice response) per branch plan.

Management Planning & Admin

Stay current on green-industry best practices products and regulatory requirements.
Track portfolio health (quality scores renewal status enhancements pipeline; support AR as needed).
Prepare site reports proposals scopes and change orders; maintain accurate CRM/job files.
Forecast labor/material needs with branch leadership; help balance route density and productivity.
Monitor subcontractor performance and compliance where applicable.

Physical & Work Environment

Field-based with regular site travel; exposure to seasonal weather.
Ability to lift/push/pull up to 50 lbs; frequent walking bending stooping; standing for extended periods.

Compensation & Benefits

Competitive base salary incentive plan tied to retention and enhancement sales.
Health dental vision 401(k) with company match PTO/holidays company vehicle/allowance (role-dependent) phone/laptop and training/certification support.

Growth & Career Mobility

As we continue to grow as a company all positions carry significant opportunities for advancementprovided the candidate meets the proper qualifications and demonstrates an ambitious work ethic.

If this role isnt the right fit please explore additional opportunities with branches across the southeast in North Carolina South Carolina and North Florida.

Equal Employment Opportunity Statement

Bland Landscaping Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics veteran status sexual orientation gender identity or any other characteristics protected by federal state or local laws.

Required Skills

Qualifications

3 years in commercial landscape maintenance account management or related service operations.
Proven record of client retention and enhancement/upsell success.
Working knowledge of turf horticulture irrigation seasonal color and common CGM scopes.
Strong planning communication and problem-solving skills; leads through influence.
Proficiency with email/CRM estimating and mobile work-order tools.
Valid drivers license with acceptable MVR; ability to pass company screenings.

Preferred

Associate/Bachelors in Horticulture Turf Landscape Management or related field (or equivalent experience).
Pesticide and/or irrigation certifications (or ability to obtain).
Snow/ice management experience.

Required Experience:

Manager

Account Manager Commercial Grounds ManagementLocation: Supply NCTeam: Commercial Grounds Management (CGM)Reports to: Branch Manager Role SummaryThe Account Manager drives retention enhancement sales and new CGM revenue while serving as the day-to-day field partner for assigned clients. Youll transla...