Sr. Manager, Provider Network Operations

What We Strive For

At Strive Health were driven by a purpose: transforming the broken kidney care system. Through early identification engagement and comprehensive coordinated care we significantly improve outcomes for people with kidney disease reducing emergency dialysis and inpatient utilization. Our high-touch care model integrates with local providers and uses predictive data to identify and support at-risk patients along their entire care journey. We embrace diversity celebrate successes and support each other making Strive the destination for top talent in healthcare. Join us in making a real difference.

Benefits & Perks

• Hybrid-Remote Flexibility Work from home while fulfilling in-person needs at the office clinic or patient home visits.
• Comprehensive Benefits Medical dental and vision insurance employee assistance programs employer-paid and voluntary life and disability insurance plus health and flexible spending accounts.
• Financial & Retirement Support Competitive compensation with a performance-based discretionary bonus program 401k with employer match and financial wellness resources.
• Time Off & Leave Paid holidays flexible vacation time sick time and paid birthgiving bonding sabbatical and living donor leaves.
• Wellness & Growth Family forming services through Maven Maternity at no cost and physical wellness perks mental health support and an annual professional development stipend.
  

What Youll Do

The Senior Manager Network Operations is a people manager position responsible for standardizing and scaling processes tools and strategies across Strives provider network. This individual will lead continuous improvement of operational and performance managements processes and support implementation of provider incentive programs. The Senior Manager Network Operations will work closely with the broader Network team Analytics and Market Operators to ensure a consistent Strive experience for our provider partners.

The Day to Day

• Responsible for developing strategies to engage provider partners in performance and improve patient engagement in clinical programs.
• Lead both structured and ad-hoc project management reporting creation of presentations and other relationship management activities to inform key internal/external stakeholders on performance.
• Resolve issues quickly and effectively with key internal and external stakeholders to establish the Network Operations team as trusted partners.
• Monitor project scope and progress to make adjustments as needed. Measure project performance to identify areas for improvement.
• Provide project updates on a consistent basis to various stakeholders about strategy adjustments and progress. Provide input into future implementations across functional areas to continuously improve operations and scalability of provider partnerships.
• Collaborate with cross-functional teams to drive improvements to operational workflows support the growth of provider incentive programs and ensure a positive experience for provider partners.
• Manage coach and develop a team to execute on network operations priorities providing regular feedback conducting performance reviews and fostering professional growth.

Minimum Qualifications

• Bachelors degree in healthcare-related field of business administration.
• 5 years of experience in consulting healthcare operations and/or project management.
• 1 years experience managing direct reports.
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms.
• Ability to travel and be onsite to meet business needs.

Preferred Qualifications

• 2 years of experience working with providers and/or partnerships with medical groups.
• Experience seeing projects through the full life cycle and proven ability to complete projects according to scope budget and timeline.
• Excellent communication and PowerPoint skills and demonstrated ability to tailor message for various audiences.
• Excellent analytical skills and demonstrated ability to utilize data to drive performance and outcomes.
• Demonstrated level of comfort with ambiguity.
• Experience working with virtual teams.

Annual Base Salary Range: $109000 - $136000

Strive Health is an equal opportunity employer and drug free workplace. At this time Strive Health is unable to provide work visa sponsorship. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. Please apply even if you feel you do not meet all the qualifications. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to

We do not accept unsolicited resumes from outside recruiters/placement agencies. Strive Health will not pay fees associated with resumes presented through unsolicited means.

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