Customer Success Manager

Karachi - Pakistan

Monthly Salary: Not Disclosed

Posted on: 04-11-2025

Vacancies: 1 Vacancy

Job Summary

Were looking for a Customer Success Specialist who can bring structure clarity and impact to our customer success function. The ideal candidate will be responsible for ensuring smooth client onboarding maintaining strong client relationships and collaborating cross-functionally to deliver exceptional service.

Key Responsibilities

Lead the end-to-end client onboarding process ensuring a seamless experience from kick-off to delivery.
Build and maintain strong relationships with clients acting as their primary point of contact.
Understand client goals and translate them into actionable plans across internal teams.
Collaborate closely with Sales Product and Delivery teams to ensure alignment and execution excellence.
Establish processes tools and documentation to bring structure and efficiency to the customer success function.
Monitor client satisfaction and proactively identify opportunities for improvement or upselling.

Requirements

Bachelors degree in Business Marketing Communications or a related field.
34 years of experience in Customer Success Account Management or a similar client-facing role.
Excellent English communication skills both written and verbal are essential.
Strong organizational and problem-solving skills with a structured process-driven mindset.
Ability to thrive in a fast-paced dynamic environment and collaborate across teams.
Based in Karachi Pakistan (preferred).

Why Qureos

Join a purpose-driven company redefining how people grow their careers and how organizations find talent. Youll work with a passionate innovative team that values collaboration creativity and continuous learning.

Qureos is on a mission to accelerate careers and help organizations hire smarter. We connect talent with opportunities and enable businesses to find onboard and manage exceptional professionals efficiently.Were looking for a Customer Success Specialist who can bring structure clarity and impact to o...