Technical Service and Business Admin
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Job Location:
Overbetuwe - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Job Summary
We provide innovative technologies that make a meaningful difference in peoples lives. Our medical devices software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.
Working place: ZOLL Medical Elst
Fluency in Dutch and strong English skills are required
The position of the Technical Service & Business Admin includes the following administrative tasks. The planning and execution of service processes the development of service offers the assumption of tasks accounting and logistics.
Tasks
- Support on selling and renewing service contracts
- Administration activities related to service sales activities
- Providing (service sales) reports to Management in SFDC
- Order and invoice processing
- Service entry and outgoing inspection
- Spare Parts Administration / Purchasing / Procurement / Stock Count
- Warehousing packaging shipping
- Notification of special incidents according to MDR to the supervisor
- Close cooperation with the whole Central Europe Service Team
Essential technical Functions:
- Making sure all tasks are done well on time minimizing overall TAT (turnaround times)
- Tracking of activities in the Complaint Management System database
- Handling of incoming customer calls and inquiries
- Hands-on contribution to day-to-day output of department
- Ensuring that all legal and regulatory requirements are met in a timely fashion
Requirements
- IT skills in MS Office products Oracle SFDC
- Strong organizational skills being able to manage own workload proactively
- Be a problem solver analytical and methodical thinker
- To assist in the promotion and sale of upgrades and options (e.g. service contracts)
- To identify and implement improvements that enhance the customers satisfaction with ZOLL
Key Skills
- Data Entry
- Adobe Acrobat
- AS400
- EDI
- Microsoft Outlook
- Cloud Architecture
- Microsoft Excel
- Quick Books
- Administrative Experience
- Order Fulfillment
- Project Implementation
- Sales Support
About Company
ZOLL® Medical Corporation, an Asahi Kasei company, develops and markets medical devices and software solutions that help advance emergency care and save lives.
