Communications and Learning Management (CLM) Officer LebanonJordan

Cewas Middle East is the regional branch of the Swiss NGO Cewas. We offer professional training coaching mentorship and consulting in business development for entrepreneurs as well as specialized technical trainings for performance improvement in the sustainable water sanitation and resource management sector. Our goals are to increase the role of the private sector and entrepreneurship in tackling the environmental issues of the region. We are a team of practitioners dedicated to linking business practices with sustainability with long-term experience in the Middle East and a strong belief in making things happen!

In the MENA region Cewas is part of a consortium that implements Water & Energy for Food (WE4F) MENA. We are looking for a CLM Officer to join the Cewas team with a dedication to WE4Fs MENA.

WE4F supports innovations at the intersection of water energy and agriculture helping farmers entrepreneurs and organizations use water and energy resources more efficiently to produce more food increase incomes and improve climate resilience. The overall goal of the WE4F MENA is to increase climate resilience and security of food and water systems in 9 countries across the region through the tailored support of innovative and impactful private sector firms also known as innovators.

Communication and Learning Management (CLM) is a regional unit of the program that cuts across all activities and work streams meeting the internal and external needs of the team its Innovators and partners.

Tasks

Scope of Work

In close cooperation with the CLM manager you will be coordinating the WE4F MENAs programmatic communications and learning management activities. This means your tasks range from leading on editorial planning and preparing content for our social media channels via interviewing and gathering information on our innovators to organizing events and effective knowledge collection and transfer. You will be responsible for implementing our CLM strategy under the CLM managers supervision to attract innovators and ecosystem players and in charge of the design planning and implementation of processes and tools that allow to provide a sound and up-to-date knowledge base to the Consortium team and innovators.

What makes this job most interesting is that you will work with inspiring people who want to change things and get their hands dirty. You will work with a multidimensional decentralized team in Lebanon Iraq Jordan Egypt Syria Switzerland and other countries in MENA.

Our CLM manager (based in Cyprus) will be supporting and back-stopping you.

Requirements

Responsibilities and Duties

Communication & Learning Management Implementation:

• Support the execution of communication and learning strategies at regional and country levels under the guidance of the CLM Manager.
• Organize and plan a comprehensive social media content calendar (yearly). This includes producing and publishing ommunication materials such as knowledge pieces factsheets blogs website and social media content and other visibility items.
• Contribute to the updating and maintenance of WE4Fs website and online channels ensuring timely accurate and engaging content.
• Provide administrative and technical support for communication campaigns and learning events.

Innovator Visibility & Storytelling

• Support the promotion and visibility of WE4F innovators by collecting and preparing content (text visuals and multimedia) for online and offline channels including the website partner platforms and social media.
• Plan and conduct site visits together with the CLM manager to innovators and program partners in different countries of the region to document field activities collect storytelling material and capture interviews photos and short videos showcasing innovators impact.
• Follow-up with the video-editor for the production of video content/innovator stories.
• Organize and coordinate the archiving and processing of visual and narrative content into knowledge products such as case studies short videos or social media stories.

Innovator Onboarding and Engagement

• Assist in the onboarding of new innovators including coordination of informational webinars communication of Call for innovaitons and logistical arrangements for regional bootcamps and other learning events.
• Provide follow-up support to innovators to ensure their profiles and success stories are updated and aligned with WE4F communication standards.

Networking & Partner Engagement

• Support networking efforts within the consortium teams maintaining contact lists event trackers and stakeholder distribution lists.
• Highlight WE4F innovators participating in regional and international events by supporting their communication materials capturing relevant content and promoting WE4F activities. Contribute to enhancing joint visibility and knowledge sharing through strengthened partnerships and storytelling.

Capacity Building and Event Support

• Assist in organizing trainings outreach activities and events including logistics participant communication conceptual note preparation photography and note taking.
• Maintain and regularly update the WE4F Event Tracker and contribute event updates and highlights to the Hubs monthly reporting.
• Provide logistical and communication support during regional bootcamps and capacity-building activities.

Reporting and Data Management

• Collect and compile inputs for monthly and annual reports on CLM achievements and activities.
• Support the documentation and dissemination of lessons learned and best practices within the WE4F network.
• Contribute to the updating and use of the programs CRM system supporting data collection and contact follow-up.

Regional Coordination and Cross-Team Support

• Collaborate closely with other Hub units (Technical Assistance Program Management and Policy & Partnerships) to ensure alignment and consistency of messaging with the support of the CLM manager.
• Support general regional hub activities and team operations as requested by the CLM Manager.

Qualifications

Education: Bachelors degree in Business Administration Project Management Public Management Communication International Relations Social Studies or any other relevant field.

Experience: Minimum of 2-3 years of relevant experience in project coordination or administrative roles preferably in an NGO setting.

Skills:

• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook).
• Strong organizational and time management skills.
• Very good written and verbal communication skills in English and Arabic.
• Very good communication with partners from different sectors
• Ability to work independently and as part of a team
• Design skills

Key Competencies

• Attention to detail and accuracy in performing tasks
• Ability to work remotely
• Ability to manage multiple tasks and meet deadlines.
• Adaptability and flexibility in a dynamic work environment
• Enthusiastic about supporting innovation and capacity building in the environmental sector particularly in water energy and food (WEFE).
• Motivated by learning about new topics in business agriculture and the environment.
• Strong communication and social media skills with experience in managing communication strategies social media channels websites and content creation (including visual design and video).
• Creative with the ability to develop engaging content and concepts for knowledge tools and WEF-related topics.
• Experienced organizer skilled in planning and running events trainings and workshops and in networking to build partnerships.
• Excellent project management and time management skills; works independently meets deadlines and collaborates proactively.
• Based in Jordan or Lebanon with a professional network in the environmental agricultural and/or business sectors of the MENA region.
• Comfortable working in politically sensitive contexts and within multi-partner consortia.

Application Process

Interested candidates should submit the following by 20/11/2025. Please include Communications and Learning Management (CLM) Officer in the subject line of the email.

• Up to date CV/resume
• A 1-page cover letter describing competencies and relevance to the role (Non-AI Generated!)
• Required daily rate in USD/day*

* Please note that this position is for long-term involvement (a full time position). The applicant should indicate their monthly rate to perform the described activities.