Senior Program Manager nCinoSalesforce
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Job Location:
Columbia, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Senior Program Manager - nCino/Salesforce Platform
Location : Columbia SC
Hybrid : 3 days weeks
Job Type: Full Time/ Permanent
About the Role
The Senior Technical Program Manager (TPM) for the nCino/Salesforce Platform is a critical leadership role responsible for the successful end-to-end delivery of our most complex financial technology programs. This includes multi-year upgrades migrations and deep integrations of the nCino Bank Operating System with Salesforce and various core banking/third-party systems. The ideal candidate blends deep technical fluency in the Salesforce ecosystem with expert-level program management risk mitigation and executive communication skills.
Key Responsibilities
Strategic Program Leadership & Execution
Program Ownership:Lead the planning execution and deployment of a portfolio of complex large-scale technical programs centered onnCino upgrades new module implementations (e.g. Commercial Lending DAO) and major Salesforce platform enhancements.
Roadmap and Alignment:Partner with Product Management Engineering Directors and Business Sponsors to define program scope develop multi-year roadmaps secure cross-functional commitments and ensure all deliverables align with strategic business outcomes in the Financial Services domain.
Technical Problem Solving:Act as a technical expert to guide teams through critical design decisions trade-offs and technical challenges related tonCino configuration custom Apex/LWC development and API-led integrationstrategies.
Integration & Data Management
Integration Program Management:Drive programs focused onreal-time and batch integrationsbetween the nCino/Salesforce platform andCore Banking Systems (e.g. Fiserv Jack Henry) credit bureaus and KYC/AML providers.
Data Integrity & Migration:Oversee complexdata mapping data migration and data governanceactivities. Ensure data quality security and integrity are maintained throughout system upgrades and integrations adhering to financial services standards.
DevOps and CI/CD:Champion the adoption and optimization of aDevOps pipeline (e.g. Copado Gearset)to manage the continuous integration testing and deployment of nCino and Salesforce metadata and configurations across all environments.
Risk Governance and Communication
Risk and Dependency Management:Proactively identify analyze and implement mitigation strategies for high-impact technical risks and complex dependencies spanning multiple teams vendors and application release cycles (nCino/Salesforce).
Executive Reporting:Prepare and presenttransparent high-quality program updatesto executive steering committees detailing program health key performance indicators (KPIs) budget status and critical path items.
Process Custodian:Define document and enforce Agile/SAFe best practices for the program team fostering a culture of operational excellence continuous improvement and collaboration.
Minimum Qualifications
Experience:13 years of experience inTechnical Program Managementwithin a large enterprise environment.
Domain Expertise (Mandatory):3 years ofdeep recent experience managing nCino implementation integration or major upgrade programs.
Platform Mastery:Strong hands-on knowledge of theSalesforce Platform(Sales Cloud Financial Services Cloud or Platform knowledge) and the Software Development Lifecycle (SDLC).
Methodologies:Proven expertise inAgile/Scrummethodologies with strong experience in scaling frameworks like SAFe is highly preferred.
Technical Acumen:Demonstrated understanding of API integration patterns (REST/SOAP) data modeling and data migration principles especially in relation to complex financial data.
Location : Columbia SC
Hybrid : 3 days weeks
Job Type: Full Time/ Permanent
About the Role
The Senior Technical Program Manager (TPM) for the nCino/Salesforce Platform is a critical leadership role responsible for the successful end-to-end delivery of our most complex financial technology programs. This includes multi-year upgrades migrations and deep integrations of the nCino Bank Operating System with Salesforce and various core banking/third-party systems. The ideal candidate blends deep technical fluency in the Salesforce ecosystem with expert-level program management risk mitigation and executive communication skills.
Key Responsibilities
Strategic Program Leadership & Execution
Program Ownership:Lead the planning execution and deployment of a portfolio of complex large-scale technical programs centered onnCino upgrades new module implementations (e.g. Commercial Lending DAO) and major Salesforce platform enhancements.
Roadmap and Alignment:Partner with Product Management Engineering Directors and Business Sponsors to define program scope develop multi-year roadmaps secure cross-functional commitments and ensure all deliverables align with strategic business outcomes in the Financial Services domain.
Technical Problem Solving:Act as a technical expert to guide teams through critical design decisions trade-offs and technical challenges related tonCino configuration custom Apex/LWC development and API-led integrationstrategies.
Integration & Data Management
Integration Program Management:Drive programs focused onreal-time and batch integrationsbetween the nCino/Salesforce platform andCore Banking Systems (e.g. Fiserv Jack Henry) credit bureaus and KYC/AML providers.
Data Integrity & Migration:Oversee complexdata mapping data migration and data governanceactivities. Ensure data quality security and integrity are maintained throughout system upgrades and integrations adhering to financial services standards.
DevOps and CI/CD:Champion the adoption and optimization of aDevOps pipeline (e.g. Copado Gearset)to manage the continuous integration testing and deployment of nCino and Salesforce metadata and configurations across all environments.
Risk Governance and Communication
Risk and Dependency Management:Proactively identify analyze and implement mitigation strategies for high-impact technical risks and complex dependencies spanning multiple teams vendors and application release cycles (nCino/Salesforce).
Executive Reporting:Prepare and presenttransparent high-quality program updatesto executive steering committees detailing program health key performance indicators (KPIs) budget status and critical path items.
Process Custodian:Define document and enforce Agile/SAFe best practices for the program team fostering a culture of operational excellence continuous improvement and collaboration.
Minimum Qualifications
Experience:13 years of experience inTechnical Program Managementwithin a large enterprise environment.
Domain Expertise (Mandatory):3 years ofdeep recent experience managing nCino implementation integration or major upgrade programs.
Platform Mastery:Strong hands-on knowledge of theSalesforce Platform(Sales Cloud Financial Services Cloud or Platform knowledge) and the Software Development Lifecycle (SDLC).
Methodologies:Proven expertise inAgile/Scrummethodologies with strong experience in scaling frameworks like SAFe is highly preferred.
Technical Acumen:Demonstrated understanding of API integration patterns (REST/SOAP) data modeling and data migration principles especially in relation to complex financial data.
Required Skills:
AGILEDATA MANAGEMENTDEVOPSSOAPSOFTWARE DEVELOPMENT LIFECYCLEAPICONTINUOUS INTEGRATIONDATA MODELING
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
