Operations Manager
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Job Summary
At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars. |
Responsibilities
- Manage day-to-day operations overseeing the operations team and department to ensure train availability and reliability focusing railway safety
- Ensure organizational processes comply with regulations and standards Alstom.
- Uphold health and safety guidelines and enforce compliance (AZDP)
- Improve Develop and implement operational policies and procedures for efficient operations.
- Enhance systems processes and best practices.
- Oversee staffing plans recruitment and training.
- Handle budgets forecasting and resource allocation to meet strategic goals.
- Monitors employee and team performance offering coaching training and feedback for improvement.
- Collaborate cross-departmentally to align operations with organizational objectives.
- Implement quality assurance measures for products/services and monitor production and contractula KPIs.
- Enhance customer service quality and satisfaction
- Work with all team member to identify process improvement opportunities and cost savings to ensure respect of hard inventory budget improve maintenance cost sales and ppi
- Optimize workflows and processes for efficiency and cost-effectiveness.
- Monitor maintenance processes to ensure high-quality-safety maintenance
- Report on operational efficiency and quality standards.
- Foster innovation and productivity through effective communication.
- Stay updated on industry trends and best practices.
- Integratenew technologiesand business processes as needed.
- Maintain service operations to ensure sustainability.
- Develop conflict-resolution programs and lead conflict-management practices
Educational Requirements
- Degree in Engineering or a similar university Degree
Desired Knowledge / Experience
- Technical experience and expertise in mechanical and electrical infrastructure maintenance techniques and principals
- Good knowledge of hydraulics pneumatics and automation equipments
- Strong EHS knowledge local legislation and environmental standards
- Languages : good knowledge of English (written & spoken)
- Previous experience as a maintenance Engineer or similar role in industrial setting (5 years)
- Good knowledge of AutoCAD for design and layout purposes or similar
Behavioural Competencies
- Maintenance management experience
- Good verbal and written communication skills
- IT skills competent user of Personal Computer including office packages e-mail and intranet
You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!
Important to note
As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Required Experience:
Manager
Key Skills
- Six Sigma
- Lean
- Management Experience
- Process Improvement
- Microsoft Outlook
- Analysis Skills
- Warehouse Management System
- Operations Management
- Kaizen
- Leadership Experience
- Supervising Experience
- Retail Management
About Company
Leading the way to greener and smarter mobility worldwide, Alstom develops and markets integrated systems that provide the sustainable foundations for the future of transportation.
