Service Supervisor
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Company:
Number of Openings:
1Worker Type:
PermanentPosition Overview:
Join Finning and lead a skilled team of technicians to deliver exceptional service. This position offers:Opportunities to drive safety quality and productivity on the shop floor.
A collaborative environment focused on customer satisfaction and operational excellence.
Competitive compensation and comprehensive benefits.
As a Service Supervisor youll spend most of your time on the shop floor ensuring jobs are completed safely accurately and on time while mentoring your team and supporting continuous improvement.
Job Description:
- Champion a culture of safety through daily reviews and compliance with NSC standards.
- Lead and mentor technicians and apprentices providing coaching and performance feedback.
- Oversee job planning and execution ensuring repairs align with scope and quality standards.
- Act as a communication link between shop floor and customer-facing teams.
- Support warranty and repair processes including documentation and claim management.
- Drive continuous improvement by identifying safety and process opportunities.
- Ensure compliance with SOPs timecard accuracy and contamination control protocols.
- Contribute to operational KPIs including safety customer satisfaction and productivity.
Day-to-Day Activities:
- Spend most of your time on the shop floor monitoring job progress.
- Conduct pre-job mid-job and post-job safety and quality meetings.
- Assign technicians to jobs and manage manpower availability.
- Review tooling parts and technical issues to prevent delays.
- Communicate job updates and changes to internal and external stakeholders.
- Track performance metrics and implement lessons learned for future jobs.
Requirements:
- Journeyperson trade ticket (HET Welding Machinist).
- Experience in fabrication and machining.
- Proven leadership and supervisory experience.
- Strong understanding of safety protocols warranty processes and contamination control.
- Financial acumen and ability to interpret KPIs.
- Familiarity with collective agreements and performance management processes is an asset.
Important:
- Based out of our Kamloops shop.
- Permanent full-time role.
- Monday Friday 5x2 schedule.
If youre passionate about leading teams and delivering top-tier service apply today!
At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.
Required Experience:
Manager
Key Skills
- Business
- Patient Care
- Compliance
- Facility
- Emergency
- Accounting
- HVAC
- Daily Operations
- Direct Supervision
- Professional Development
- Service Management
- Service Operations
- Service Quality
- Payroll
- Service Technician
About Company
If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more
