Customer Service Trainer
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
17 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Service Trainer to join our dynamic team in Cincinnati OH. The ideal candidate will be responsible for designing and delivering impactful training sessions that equip our customer service professionals with the knowledge communication techniques and confidence to provide outstanding service. This position plays a key role in shaping the standards of excellence that define Shine Social Brand.
Responsibilities
Develop and conduct engaging training programs for new and existing customer service staff.
Evaluate team performance and identify opportunities for improvement through coaching and feedback.
Collaborate with department leaders to design strategies that enhance service quality and customer satisfaction.
Maintain up-to-date training materials aligned with company goals and customer expectations.
Monitor progress and report on training effectiveness using performance metrics.
Qualifications :
Qualifications
Strong communication and presentation skills.
Ability to inspire and motivate others to achieve excellence.
Excellent organizational and problem-solving abilities.
Professional demeanor with a focus on delivering high-quality results.
A passion for learning and developing others in a collaborative environment.
Additional Information :
Benefits
Competitive annual salary ($55000 $60000)
Opportunities for career growth and advancement
Supportive and professional work environment
Skill development through continuous learning programs
Full-time on-site position in Cincinnati OH
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
