Guest Service Centre Agent
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
In this role you are a key ambassador for the hotel and the brand and will work with your team to create one of the most powerful first impressions for our guests. You will need a friendly outgoing personality and will be an information provider diplomat salesperson and hotel representative all of which needs to be carried out with the utmost politeness efficiency and friendliness. You must remain up-to-date with current knowledge about all the hotel products services and facilities including; room types and rates food and beverage outlets and promotions spa and health club offerings. You will ensure that you and the team are fully compliant with all brand standards and Front Office Standard Operating Procedures. You will ensure that all guests are enjoying a positive and memorable experience.
Qualifications :
Previous experience as an Guest Service Centre in Front Office.
Excellent oral communication skills.
Experience with Front Office systems.
Fluent in English both written and spoken.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Cashiering
- Food Safety Experience
- Guest Relations Experience
- Animal Handling
- Front Desk
- Guest Services
- Phone Etiquette
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
