Channel Operations and Performance Specialist – Industrials, Installers and Distribution

We are looking for a Channel Operations and Performance Specialist Industrials Installers and Distribution to support the Regional Channel Manager B2B & Installer Eastern Europe in driving operational excellence and business growth across Eastern Europe.

In this role you will analyze performance data coordinate initiatives and ensure the consistent execution of partnership programs and sales activities across both B2B and Installer channels. Youll work closely with Sales Marketing Finance and Customer Service teams to enhance collaboration improve tools and processes and support data-driven decision-making.

Your main responsibilities will include:

• Analyzing sales and performance data across B2B and Installer channels and identifying improvement areas
• Creating and maintaining dashboards reports and analytical materials (Salesforce Power BI Excel PowerPoint)
• Ensuring proper implementation and follow-up of partnership programs identifying gaps and proposing improvements
• Supporting the Channel Manager in planning coordinating and tracking sales initiatives across the region
• Facilitating cross-department collaboration with Sales Marketing Finance and Customer Service teams
• Developing and updating working instructions guidelines and best practices for sales teams
• Supporting coherence of marketing and sales activation campaigns (push/pull)
• Participating in projects related to CRM usage process improvement and tool optimization
• Organizing community meetings trainings and best-practice exchanges across the region.

Qualifications :

Education & Experience

• Bachelors degree in Business Economics Marketing or a related field (Masters preferred)
• Minimum 3 years of experience in sales operations commercial support or business analysis roles
• Proven experience in a coordination or business support position within a commercial organization

Skills & Competencies

• Strong analytical and data-interpretation skills with the ability to draw actionable insights
• Excellent organizational and multitasking abilities
• Process-oriented mindset with a helicopter view and attention to detail
• Proficiency in Salesforce Power BI Excel and PowerPoint
• Understanding of multi-channel business dynamics and sales processes
• Strong communication and stakeholder-management skills
• Self-driven and comfortable working independently while managing multiple priorities
• Fluent in English (written and spoken); knowledge of an additional Eastern European language is an advantage

Additional Information :

Why Join SOMFY

At SOMFY we believe in creating value that goes beyond business. We invest in people innovation and sustainability helping build smarter healthier and more energy-efficient buildings for everyone. When you join us youll:

• Be part of a purpose-driven company with a long-term vision.
• Have the autonomy to shape strategy and influence change.
• Work in an international collaborative and forward-thinking environment.
• Contribute to meaningful projects that make a real difference in peoples lives and the planets future.

We offer:

• Competitive salary tailored to your experience along with an annual performance-based bonus.
• Comprehensive benefits package including private medical care meal cards and other well-being perks.
• Hybrid work model with 2 remote days each week.
• Opportunities for continuous development career advancement and personal growth.

The protection of our candidates personal data is a commitment of Somfy Group. We therefore ask any candidate to submit their application to us exclusively via our secure system and not by email or postal.

Remote Work :

Yes

Employment Type :

Full-time