Housekeeping Office Coordinator

AccorHotel

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profile Job Location:

Istanbul - Turkey

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

We are seeking a detail-oriented and efficient Housekeeping Office Coordinator to join our team in Istanbul Türkiye. As a key member of our housekeeping department you will play a crucial role in ensuring smooth operations and maintaining high standards of cleanliness and guest satisfaction in our hotel.

  • Coordinate and provide administrative support to all areas of the Housekeeping department including office opening and closing daily room assignments and shift briefings
  • Manage guest requests and concerns promptly and effectively ensuring all affected departments are notified through the guest log
  • Work collaboratively with all hotel departments maintaining excellent relationships and communicating daily updates and changes
  • Ensure Room Attendants are informed about priorities in their section and maintain high morale and productivity levels through detailed communication and training
  • Monitor and maintain inventory of housekeeping supplies and equipment
  • Assist in scheduling and coordinating housekeeping staff assignments
  • Implement and maintain departmental policies and procedures
  • Report necessary maintenance items and monitor service standards
  • Assist in training new housekeeping staff members
  • Participate in regular quality inspections to ensure cleanliness and adherence to hotel standards
  • Handle any additional tasks or projects as assigned by the Housekeeping Manager

Qualifications :

  • Minimum of one year experience in hotel Housekeeping or Front Desk operations
  • High school diploma or equivalent; higher education in Hospitality Management is a plus
  • Proficiency in English and Turkish (verbal & written) is essential
  • Experience with Hotel Property Management Systems
  • Strong organizational communication and interpersonal skills
  • Demonstrated ability to work efficiently in a fast-paced high-pressure environment
  • Exceptional attention to detail and commitment to maintaining high standards of cleanliness
  • Proficiency in Microsoft Office suite and basic computer skills
  • Knowledge of housekeeping operations standards and best practices
  • Experience in scheduling and inventory management
  • Ability to multitask prioritize and manage time effectively
  • Customer-focused mindset with a professional and friendly demeanor
  • Flexibility to work various shifts including weekends and holidays as needed

Remote Work :

No


Employment Type :

Full-time

We are seeking a detail-oriented and efficient Housekeeping Office Coordinator to join our team in Istanbul Türkiye. As a key member of our housekeeping department you will play a crucial role in ensuring smooth operations and maintaining high standards of cleanliness and guest satisfaction in our h...
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Key Skills

  • Office Manager Experience
  • Microsoft Office
  • Customer Service
  • Computer Skills
  • Microsoft Outlook
  • Microsoft Word
  • QuickBooks
  • Medical office experience
  • Office Experience
  • Front Desk
  • Microsoft Excel
  • Administrative Experience

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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