WHAT YOULL DO
As a Sales Advisor at H&M youll play a key role in creating an outstanding customer experience. Youll welcome customers guide them through the store and support them in finding what they need while showcasing our products. Acting in line with our values youll contribute to both your own success and the success of the company.
You will:
Share your fashion and product knowledge to help customers make informed choices.
Collaborate with your team to deliver exceptional service at every step of the customer journey.
Ensure the sales floor and back of house are well-stocked organized and inviting.
Support with opening and closing of the store.
Represent yourself and the brand positively during all customer interactions.
WHO YOULL WORK WITH
Our stores are the heart of our company where customers experience our brand firsthand. As part of the dynamic Store Team every rolefrom Sales Advisors Department Managers Store Managers and Visual Merchandisers to Assistant Store Managers Cash Office Responsible and Delivery Responsible in larger storescontributes to creating an inspiring and welcoming environment.
Youll also connect with the wider Area Team collaborating across stores to share insights and drive success together. Alongside your team youll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores we make fashion accessible and sustainable for all.
This role reports to the Store Manager.
WHO YOU ARE
We are looking for people with:
Experience in customer service within fashion retail or similar fields.
And people who are:
Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
Thriving in collaborative and dynamic environments.
Communicative creative curious to work with store technology with a strong eagerness to learn and develop.
Flexible and action-oriented.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOULL LOVE WORKING HERE
At H&M Group we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.
All our colleagues receive a global employee discount usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET Afound.
In addition to our global employee discount all our colleagues are included in our H&M Incentive Program HIP.
Local markets also offer additional competitive perks and benefits which may vary by employment type and country.
JOIN US
Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all its our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
If you feel that your experience skills and ambitions are right for this role please send your application in English as soon as possible.
Due to data policies we only accept applications through our career page. Please do not attach a cover letter.
Remote Work :
No
Employment Type :
Part-time
H&M, as a fashion brand, offers the latest styles and inspirations—from trendy pieces and unique collaborations with designers to wardrobe essentials at affordable prices. Our business concept is to deliver fashion and quality at the best price, sustainably. To learn more about H&M, ... View more