Were looking for a Data Scientist to join our team. You will contribute to building testing and refining AI-driven product features that explore the use of LLMs intelligent agents and applied machine learning within the enterprise.
What you get to do in this role
- Bring intelligence to customer workflows by leveraging their data: structured (workflow state evolution tables) and unstructured (descriptions documents)
- Adapt models to unique and complex business environments across thousands of customers and diverse data volumes.
- Contribute to the integration of AI capabilities into new product areas in close collaboration with product management engineering and operations teams.
- Analyze model outputs define evaluation strategies and iterate on based on user feedback and data-driven signals
- Contribute to model experimentation frameworks including accuracy safety and edge-case evaluation
- Support data preparation and enrichment pipelines for model training and testing
- Build interactive dashboards and tools to surface model insights and drive strategic initiatives
Qualifications :
To be successful in this role you have:
- Hands-on experience integrating AI into business processes decision workflows or user-facing applications.
- 6 years of experience applying AI-based solutions with a proven track record of solving industrial problems with data.
- Ability to reason about model behaviour evaluate model outcomes debug unexpected results and rapidly iterate towards improvements.
- Proficiency in Python and standard data science libraries such as Pandas NumPy scikit-learn. Familiarity with Jupyter notebooks and source code control systems (Git) and API integration.
- Working knowledge of SQL and API integration.
- Experience with Java or JavaScript is a plus.
- Experience with LLMs and GenAI workflows including prompt engineering and evaluation of generative outputs.
- Solid understanding of ML DL and NLP techniques.
- Strong academic background (M.S. or Ph.D.) in a related discipline.
- Excellent communication skills and a collaborative mindset.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
Were looking for a Data Scientist to join our team. You will contribute to building testing and refining AI-driven product features that explore the use of LLMs intelligent agents and applied machine learning within the enterprise.What you get to do in this roleBring intelligence to customer workflo...
Were looking for a Data Scientist to join our team. You will contribute to building testing and refining AI-driven product features that explore the use of LLMs intelligent agents and applied machine learning within the enterprise.
What you get to do in this role
- Bring intelligence to customer workflows by leveraging their data: structured (workflow state evolution tables) and unstructured (descriptions documents)
- Adapt models to unique and complex business environments across thousands of customers and diverse data volumes.
- Contribute to the integration of AI capabilities into new product areas in close collaboration with product management engineering and operations teams.
- Analyze model outputs define evaluation strategies and iterate on based on user feedback and data-driven signals
- Contribute to model experimentation frameworks including accuracy safety and edge-case evaluation
- Support data preparation and enrichment pipelines for model training and testing
- Build interactive dashboards and tools to surface model insights and drive strategic initiatives
Qualifications :
To be successful in this role you have:
- Hands-on experience integrating AI into business processes decision workflows or user-facing applications.
- 6 years of experience applying AI-based solutions with a proven track record of solving industrial problems with data.
- Ability to reason about model behaviour evaluate model outcomes debug unexpected results and rapidly iterate towards improvements.
- Proficiency in Python and standard data science libraries such as Pandas NumPy scikit-learn. Familiarity with Jupyter notebooks and source code control systems (Git) and API integration.
- Working knowledge of SQL and API integration.
- Experience with Java or JavaScript is a plus.
- Experience with LLMs and GenAI workflows including prompt engineering and evaluation of generative outputs.
- Solid understanding of ML DL and NLP techniques.
- Strong academic background (M.S. or Ph.D.) in a related discipline.
- Excellent communication skills and a collaborative mindset.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Full-time
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