Omnichannel Sales Specialist
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are looking for an experienced and self-directed Omnichannel Sales Specialist for a role that combines field sales sales partner collaboration and the development and support of telemarketing.
In this role you will not be directly responsible for selling to customers. Instead your primary focus will be on supporting managing and developing the sales teams and partners who interact with customers through meetings and calls. You will set sales targets for sales partners provide ongoing support for salespeople on various needs and ensure these teams have the guidance resources and oversight needed to achieve their targets and deliver excellent customer experiences. Additionally you will regularly confront and resolve problem-solving situations across various areas related to sales operations. Your work will concentrate on operational development quality control and strategic improvement of our sales channels.
You will be part of a team focused on acquiring new customers developing our sales channels and continually seeking new sources of customer acquisition. Team goals and key performance indicators (KPIs) drive output and guide actions. The team comprises sales and process-oriented professionals with a broad skill set in the sales this team you will have a front-row seat to Vattenfalls customer experience as the customer is always at the centre of our operations.
Success in this role requires the ability to work effectively in a rapidly changing environment where information and activities come from many directions. Good stress tolerance and prioritization skills are essential for succeeding in this position. We also value strong interpersonal skills strategic thinking and readiness to travel to meet sales partners within Finland as needed.
We are seeking applicants with prior preferably extensive hands-on experience in sales or team leadership roles especially in field sales or telemarketing. Previous experience in the energy sector is not required as comprehensive industry and product training will be provided during onboarding. However any prior experience in the energy industry will be considered an advantage.
Main Responsibilities
- Ensure achievement of sales targets according to plan
- Management of sales partnerships
- Monitoring the performance and quality of sales teams
- Setting weekly and monthly sales targets for the team
- Managing and optimizing sales meetings with sales partners
- Handling customer complaints
- Reporting sales targets and results
- Developing the sales team by motivating guiding and training product expertise
Qualifications :
- Previous experience as a specialist or team leader in field store or tele-sales
- Result-oriented approach
- Experience in sales work and its development
- Ability to perceive sales strategy in a Omnichannel environment
- Good interpersonal skills and ability to read situations
- Fluent verbal and written communication skills in Finnish and good communication skills in English
- Ability to work under pressure in fast paced environment
- Ability to manage and handle ad hoc tasks
- Willingness to travel within Finland
Additional Information :
This position is ideal if you wish to gain broad experience in electricity sales and its ongoing development. We offer you the chance to work for a well-known and respected company where you can enhance your skills and strengthen your CV. You will take part in exciting projects and build new professional networks. You will also benefit from the support of your sales team colleagues and an experienced Business Lead who will help you to learn and further develop your abilities.
We offer a challenging and international work environment and the possibility to work with some of the best in the field. You will be working in interdisciplinary teams and you can always count on support from committed colleagues as Ask and Share concept is essential for the way we work. We offer attractive employment conditions (smart working flexible working hours and a good-work-life balance) and opportunities for personal and professional development. Click here for further information.
Location: Helsinki.
The workplace is located at our office in Vallila Helsinki and work is performed both at the office and remotely according to a hybrid model.
Employment type: The position is full-time and fixed-term desired start date is between December 2025 and January 2026 and the assignment lasts until 31.8.2026.
For more information about the position you are welcome to contact hiring manager Ville-Veikko Perintöor team Business Lead Sari Grönlund. Please note: It is recommended that you send an SMS well in advance before calling to ensure availability.
For more information about the recruitment process you are welcome to contact recruiter Anna Uppström
We welcome your application with CV in English including answers to the screening questions no later thanthe 16th of November. Well review the applications continuously so dont wait to apply until the last day of kindly request that you do not send applications by any means other than via our website.
At Vattenfall we are convinced that diversity contributes to build a more profitable and attractive company and we strive to be a good role model regarding diversity. Vattenfall works actively for all employees to have the same opportunities and rights regardless of gender ethnicity age transgender identity or expression religion or other belief disability or sexual orientation. Click here for further information.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
A brand that was created to be different, with truly global appeal. Our name and logo symbol are universal, recognised instantly in any geographical location regardless of language. Today were known as Three in the UK and Ireland, Drei in Austria, Tre in Sweden and Tri in Indonesia.
