Floor manager 35h Temp contract 1 year
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Job Location:
Monthly Salary:
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Job Summary
As the Floor Manager you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side youll take the lead in delivering exceptional service and operational excellence. Through your team youll weave together a shopping journey thats genuine personalised and always welcoming.
Key Responsibilities:
- Offering customers a high level of service through styling advice product knowledge and store experience
- Analysing selling information and working with the store manager to maximise the sales performance of your department/ concession
- Leading a team of sales assistants to achieve excellent standards of service
- Supporting recruitment and ensuring induction and training of new starters is carried out
- Assisting the Store Manager/ Concession Manager in identifying future talents and putting together development plans to support their progression
- Overseeing store operations
- Being a brand ambassador and providing the best experience for our customers
- Stepping into the role of Store Manager/ Concession Manager in their absence
Qualifications :
- Good knowledge of store operations & standards from previous experience working in retail preferably within a fashion environment
- Customer-Focused: You genuinely enjoy engaging with customers and lead by example in prioritizing their needs to deliver great service.
- Product Passion: You have a genuine interest in the products we offer and love sharing that enthusiasm with customers.
- Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development.
- Excellent Communication: Clear confident and empathetic in both customer and team interactions able to provide clear direction and constructive feedback when needed.
- Adaptability & Flexibility: Adaptable and responsive to changing priorities and customer requests.
- Comfortable working varied hours including evenings weekends and holidays.
- English language skills
- Dutch is a plus
Additional Information :
This is a full-time position with a temporary contract 1 year of 35 hours a week . Apply by uploading your CV in English as soon as possible but no later than the 16.11.2025. Due to data policies we only accept applications through our career page.
Benefits:
We offer all our employees attractive benefits with extensive development opportunities. All our employees receive a 25% staff discount usable on all our H&M Group brands in stores and addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here.
In addition to this Belgium-based colleagues also receive:
- A 25% personal discount on all H&M Group brands
- A 13th month bonus
- Holiday pay
- A HIP program (retirement bonus).
- The possibility of taking restaurant vouchers
- 70% coverage of public transport
- Benefits at work
- Training
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Culinary Experience
- Restaurant Experience
- Succession Planning
- Customer Service
- Hospitality Experience
- Guest Relations Experience
- Management Experience
- Serving Experience
- Shift Management
- Computer Literacy
- Restaurant Management
- Stocking
About Company
H&M, as a fashion brand, offers the latest styles and inspirationsfrom trendy pieces and unique collaborations with designers to wardrobe essentials at affordable prices. Our business concept is to deliver fashion and quality at the best price, sustainably. To learn more about H&M, ... View more
