Senior Manager | DevSecOps Team | Supply Chain Security

Please Note: This role has 2 important requirements.  Please see below BEFORE APPLYING.  Thank you. 
  
1. This position will include supporting our US Federal customers. This position requires passing a ServiceNow background screening USFedPASS (US Federal Personnel Authorization Screening Standards). This may include a credit check criminal/misdemeanor check and taking a drug test. Any employment is contingent upon passing the screening. 

Due to Federal requirements only US citizens US naturalized citizens or US Permanent Residents holding a green card will be considered. 

2. This role also requires a minimum of 2 days per week in any of the ServiceNow United States Office Location. Ideally San Diego CA Santa Clara CA - Chicago IL Kirkland WA 

 If you cannot meet these requirements please do not apply. Thank you. 

The ServiceNow Security Organization (SSO):  

The ServiceNow Security Organization (SSO) delivers world-class innovative security solutions to reduce risk and protect the company and our customers. We enable our customers to migrate their most sensitive data and workloads to the cloud accelerating our business so that we are the most trusted SaaS provider. We create an environment where our employees are proud to work and can make a positive impact    

Role: 

As a DevSecOps Manager youll be responsible for supervising a team that builds operates and integrates our supply chain security services into ServiceNows core development processes.  Your mission is to provide the best developer experience providing critical vulnerability information for containers third party libraries and LLMs.  

Additionally the container security program under your leadership will drive FedRAMP compliance for over $1.2B of regulated market revenue.  Youll work closely with our Product Owner peer organizations in Security and Product Development to set cross functional OKRs coordinate monitor report on these deliverables and grow a highly talented team.  

Youll work with peer DevSecOps teams as well as other Product Security functions Global Security Testing Research Product Security Incident Response and Secure Software Development to understand opportunities for infrastructure workflow automation. 

What you get to do in this role: 

• Manage/Develop a team (8-10 engineers) of Software Engineers in Security and Cloud Native Engineers in Security with a passion for building the best developer experience for our security services. 
• Manage new managers as team continues to grow. 
• Develop formal team processes metrics reporting and drive adoption of services 
• Set quarterly goals (OKRs) with the team. 
• Coordinate monitor and report on key results for the team and the ServiceNow Security Organization. 
• Coach for teams for growth and performance.  
• Identify communicate and recommend best practices for Supply Chain Security across multiple domains (Containers LLMs Third Party Libraries). 
• Partner with and lead technical discussions with the other engineering teams. 
• Collaborate with team on day-to-day activities prioritize and drive to deadlines. 
• Work closely with product management design support development and other security teams to deliver high-quality solutions. 
• Be comfortable and use critical thinking to solve ambiguous problems. 

Qualifications :

To be successful in this role we need someone who has:

• Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry. 
• 10 to 15 years of experience leading a development teams with emphasis on internal service development and integration at scale (8kengineers) quality processes delivery operations and support 
• 2 years experience operating and maintaining services that meet or exceed compliance objectives (e.g. FedRAMP PCI etc.) 
• 2 years experience with software supply chain risk and mitigation strategies 
• Strong verbal communication skills and demonstrated ability to partner with and influence teams across the company to deliver high impact outcomes 
• Plans to ensure critical resources are lined up for organizational priorities and addresses risks and contingencies 
• Strong written communication skills to deliver technical documentation and communicate technical concepts to both non-technical business users as well as technical stakeholders 
• Provides useful real-time coaching and recommends development activities and stretch assignments to team 
• Fosters an environment that encourages and enables the team to build skills and develop their careers 
• Provides direction delegates and removes obstacles to get work done 
• Gathers and analyzes feedback from stakeholders to improve the developer experience 
• Streamline processes to improve efficiency and consistency in application delivery 
• Code review proficiency in at least one of the following languages - Python Groovy or Shell 

Nice to have: 

• Knowledge of LLM supply chain risks 
• Knowledge of network and system security hardening 
• Offensive Security OSWE and/or OSCP certification(s) 

#SecurityJobs 

For positions in this location we offer a base pay of $178000 - $311500 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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Remote Work :

Yes

Employment Type :

Full-time