Client Care Consultant-Cromwell- Fixed term
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Job Location:
Central Otago District - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
04-11-2025
Vacancies:
1 Vacancy
Department:
Job Summary
Rediscover the Joy of Hearing With Us!
At Bay Audiology were passionate about helping people reconnect with the sounds they love. From hearing tests to ongoing care were here every step of the way.
Were looking for a Client Care Coordinator to be the welcoming face of our Cromwell clinic Fixed Term- Monday to Friday 8:30 AM to 5:00 PM with flexibility to cover Alexandra and Queenstown as required.
Youll be part of a close-knit team supporting clients and making a real impact. If youre adaptable reliable and ready to jump in wed love to hear from you!
Must have: Valid drivers license & access to a vehicle.
Responsibilities for this role include;
- Providing gold standard client care
- Welcome customers with warmth and professionalism
- Manage appointments and front desk duties
- Assist with hearing aid repairs and over-the-counter sales
- Conduct basic hearing screenings
- Travel between clinics as needed (vehicle required)
- Comfortable navigating digital tools and adapting to new systems as technology evolves.
(Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas)
What Youll Bring:
- Customer service or retail experience
- Friendly clear communication style
- Strong admin and multitasking skills
- Great phone manner and attention to detail
- Valid drivers license and access to a vehicle
Why Youll Love It Here:
- Supportive values-driven team
- Be a part of a positive workplace culture where your contributions are valued
- Learn new and exciting skills
- Free premium hearing aids (plus family discounts!)
- Discounted Southern Cross health insurance
- Free flu shots & Employee Assistance Program
- Enjoy ongoing training and development to help you succeed
- A day off to celebrate your Birthday!
- If youre organised people-focused and ready to make a difference apply now with your CV and cover letter and let us know why you would like to join our Bay Audiology team.
Required Experience:
Contract
Key Skills
- Environmental Safety
- General Insurance
- Electronics
- Fiber
- Accident Investigation
- ACCA
About Company
Here at Bay Audiology, we have recently been voted New Zealand’s most trusted Hearing Care brand, and are part of the Amplifon Group, a global leader in hearing solutions around the world. With more than 100 clinics from the top of the North Island to the bottom of the South, our miss ... View more
