IT-System Administrator

Position Overview

The IT System Administrator is responsible for the configuration maintenance and performance of the companys on-premise and cloud-based server environments. This role requires a strong background in both Linux and Windows operating systems with an emphasis on advancing our Linux administration standards and monitoring capabilities. The ideal candidate will be a self-starter who can collaborate with our team and help mature our cross-platform server management processes.

The IT System Administrator is an exempt position.

Job Duties

• Administer maintain and optimize both Linux and Windows Server systems in production and development environments.
• Configure maintain and enhance infrastructure monitoring systems ensuring effective visibility across server and application environments.
• Define acceptable operating thresholds and performance parameters for critical systems and ensure the team receives meaningful and actionable alerts when systems deviate from these baselines.
• Manage data backup processes and ensure the ability to recover data in case of system failures.
• Maintain clear documentation of configurations processes and system dependencies.
• Install and update software applications ensuring compatibility and security.
• Work closely with the Network Security and Application teams to ensure systems are secure compliant and highly available.
• Work with end users to diagnose and resolve advanced server network and application issues that require deeper technical expertise.
• Participate in incident response root cause analysis and problem resolution for server-related issues.
• Contribute to capacity planning performance tuning and disaster recovery efforts.
• Perform other related duties as assigned.
• Follow all company policies procedures and work rules.

Competencies

• Demonstrates advanced knowledge of IT systems including operating systems network configurations and security protocols.
• Exhibits strong analytical skills to diagnose and resolve complex technical issues efficiently.
• Possesses excellent verbal and written communication skills to effectively interact with team members vendors and end-users.
• Maintains high accuracy in managing IT systems documentation and troubleshooting processes
• Works well within a team environment contributing to collective goals and supporting colleagues.
• Shows willingness to learn and adapt to new technologies tools and processes as they evolve.
• Provides exceptional support to end-users ensuring their technical needs are met promptly and effectively.
• Manages multiple tasks and projects efficiently prioritizing workload to meet deadlines.
• Understands and implements security measures to protect organizational data and IT infrastructure.
• Seeks opportunities for improving IT systems and processes staying updated with industry trends and best practices.

Experience and Qualifications

• Prefer bachelors degree in computer science Information Technology or a related field
• Minimum of 3-5 years of experience in IT system administration or a similar role
• Willingness to continue education through online programs or provided training.
• Willingness to stay updated with the latest technological trends and adapt to new tools and processes.
• Relevant certifications such as CompTIA Network CompTIA Security Microsoft Certified: Azure Administrator or similar.
• Proficiency in operating systems (Windows Linux) network management and virtualization technologies
• Strong analytical and problem-solving skills to diagnose and resolve technical issues.
• Excellent verbal and written communication skills to interact with team members and end-users.
• High level of accuracy and attention to detail in managing IT systems and documentation.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously
• Preferred experience with the following systems:
  • Server virtualization
  • Network and server infrastructure monitoring
  • Server configuration and software management platforms
  • Cloud service providers
  • SAN and NAS systems
  • Backup software

Additional Information

We invest in our employees by offering industry-leading training technology and benefits that lead to a rewarding and safe work experience for employees at all levels.

• Group health plans*
• Short-term and long-term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match**
• Employee Stock Purchase Plan: opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program *
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus so much more!

*All listed benefits available to eligible employees on Day 1

**Union employees are not eligible for 401k but may be eligible to join pension plans negotiated by local union.

Working Conditions

• In-Office Requirements: This position requires in-office presence in our Kent Ohio location. The frequency and schedule of in-office days will be determined based on business needs.
• Remote Work: The employee will be expected to have a reliable internet connection and a suitable home office setup when remote work is warranted.
• Office Environment: When in the office the employee will work in a typical office setting with standard office equipment.
• Team Collaboration: Regular virtual and in-person meetings and communication with team members and other departments to ensure smooth operations.
• Use of Technology: Extensive use of computers and communication tools for remote work.

Divisional Overview