French Speaker Customer Advisor Remote Portugal

Velenosi&Meredith

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profile Job Location:

Porto - Portugal

profile Monthly Salary: Not Disclosed
Posted on: 8 days ago
Vacancies: 1 Vacancy

Job Summary

Job Opportunity: French-Speaking Customer Support Advisor Remote from Portugal (Relocation Included)

Start Dates: Nov and Dec
Location: Portugal (Remote)
Contract Type: Full-Time Permanent Onsite Training Remote Work
Relocation Package: Flight Accommodation Support Provided

About the Role

We are urgently hiring French-speaking Customer Support Advisors for a leading international company. This role is fully remote from Portugal with complete relocation assistance provided through our agency.

As part of the support team you will handle inbound calls from drivers needing roadside assistance. No sales only calm clear and empathetic communication.

Youll provide professional guidance ensure customer safety and coordinate support services effectively.

Responsibilities

  • Handle inbound customer calls in French (with English system tools).

  • Offer empathetic assistance and coordinate roadside help.

  • Follow standard procedures and maintain detailed call logs.

  • Deliver excellent service while staying calm under pressure.

Who Were Looking For

  • Native or fluent French speaker (C1 preferred minimum B2 English).

  • Excellent communication and listening skills.

  • Calm patient and solution-oriented personality.

  • Flexible to work in rotating shifts (40h/week 24/7 operation; 2 days off).
    Normal day shifts may also be available.

  • Previous customer service experience is a plus training provided.

Whats on Offer

Fully remote role (after relocation to Portugal)
Relocation support flight & temporary accommodation
Meal card: 7.23/day transport allowance (20/month)
Health insurance from day one
Paid training & career development opportunities
Stable international employer with excellent employee culture

How to Apply

Send your CV to
Please mention French Support Portugal in the subject line.
Priority project limited openings available!


Job Opportunity: French-Speaking Customer Support Advisor Remote from Portugal (Relocation Included) Start Dates: Nov and Dec Location: Portugal (Remote) Contract Type: Full-Time Permanent Onsite Training Remote Work Relocation Package: Flight Accommodation Support Provided About the Role We ar...
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