Senior Technical Business Analyst Claims Platform

Sydney - Australia

Monthly Salary: Not Disclosed

Posted on: 21 days ago

Vacancies: 1 Vacancy

Job Summary

Senior Technical Business Analyst - Claims Platform

Job No: 677784

Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD

Permanent Full Time

Pay Band 5

Location: Brisbane or Sydney or Melbourne

Support Claims Platform upgrades and small API integrations
Join a 250-strong Analysis Chapter with masterclasses and shared learning
Flexible hybrid working and access to award-winning employee benefits

Help shape the future of the claims platform by working on enhancements and upgrades that improve our customer experience and operational efficiency.

About the Role

Were looking for a technically minded Senior Technical Business Analyst to support the delivery of system upgrades enhancements across our Claims Platform as well as supporting API integration with other applications. Youll join a dynamic collaborative team within our 250-member Analysis Chapter where knowledge sharing and continuous improvement are part of our DNA.

What Youll Do

Collaborate with architects developers and stakeholders to requirements
Document current and future state processes identifying opportunities for process improvement automation or simplification
Facilitate workshops and stakeholder sessions to elicit validate and prioritise business needs
Create detailed user stories and artefacts to support Agile delivery
Coach and support other analysts contributing to chapter-wide initiatives and best practice

What Youll Bring

10 years experience as a Senior Business Analyst ideally in insurance or financial services
Strong technical understanding of Guidewire Claims Centre
Proven ability to simplify complex information and communicate clearly with technical and non-technical stakeholders
Experience working in Agile and hybrid delivery environments using tools like JIRA and Confluence
Ability to lead workshops manage dependencies and drive outcomes across cross-functional teams
A collaborative mindset and passion for continuous improvement

Senior Business Analyst

For more information please contact

Advertised: 03 Nov 2025 AUS Eastern Daylight Time
Applications close: 10 Nov 2025 AUS Eastern Daylight Time

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Senior Technical Business Analyst - Claims PlatformJob No: 677784 Sydney - Inner Suburbs & CBD Brisbane - Inner Suburbs & CBD Melbourne - Inner Suburbs & CBD Permanent Full Time IT Pay Band 5Location: Brisbane or Sydney or MelbourneSupport Claims Platform upgrades and small API integrationsJoin a 25...