Solution Architect - Servicenow Architect Role Overview The Solution Architect will design and architect scalable AI-powered learning experiences for ServiceNow University within the Connected Customer Experience (CCX) organization. The role focuses on enterprise solution design workflow automation integration frameworks and AI/ML enablement on the ServiceNow platform.
Key Responsibilities Solution Architecture & Design -
Architect end-to-end scalable and AI-enabled solutions for the ServiceNow University (SNU) product.
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Create solution blueprints integrating data workflows AI/ML models and third-party applications.
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Collaborate with cross-functional teams to ensure platform consistency and reusability.
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Design API frameworks workflow automation and modular solution components.
Learning Platform Enablement -
Translate business requirements into technical designs and integrations.
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Architect AI-driven learning solutions (simulation-based learning personalization etc.).
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Ensure data security consistency and compliance across the platform.
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Promote best practices in platform extensibility configuration and modularization.
Technical Strategy & Leadership -
Lead architecture reviews ensuring scalability and performance.
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Provide guidance and trade-off analysis on design choices.
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Influence product direction and roadmap with technical insights.
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Align SNUs architecture with enterprise-wide standards and frameworks.
Experience Requirements -
Total Experience: 8 years in enterprise solution architecture platform engineering or application design.
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Relevant Experience: Strong exposure to ServiceNow or equivalent enterprise workflow platforms.
Solution Architect - Servicenow Architect Role Overview The Solution Architect will design and architect scalable AI-powered learning experiences for ServiceNow University within the Connected Customer Experience (CCX) organization. The role focuses on enterprise solution design workflow automation ...
Solution Architect - Servicenow Architect Role Overview The Solution Architect will design and architect scalable AI-powered learning experiences for ServiceNow University within the Connected Customer Experience (CCX) organization. The role focuses on enterprise solution design workflow automation integration frameworks and AI/ML enablement on the ServiceNow platform.
Key Responsibilities Solution Architecture & Design -
Architect end-to-end scalable and AI-enabled solutions for the ServiceNow University (SNU) product.
-
Create solution blueprints integrating data workflows AI/ML models and third-party applications.
-
Collaborate with cross-functional teams to ensure platform consistency and reusability.
-
Design API frameworks workflow automation and modular solution components.
Learning Platform Enablement -
Translate business requirements into technical designs and integrations.
-
Architect AI-driven learning solutions (simulation-based learning personalization etc.).
-
Ensure data security consistency and compliance across the platform.
-
Promote best practices in platform extensibility configuration and modularization.
Technical Strategy & Leadership -
Lead architecture reviews ensuring scalability and performance.
-
Provide guidance and trade-off analysis on design choices.
-
Influence product direction and roadmap with technical insights.
-
Align SNUs architecture with enterprise-wide standards and frameworks.
Experience Requirements -
Total Experience: 8 years in enterprise solution architecture platform engineering or application design.
-
Relevant Experience: Strong exposure to ServiceNow or equivalent enterprise workflow platforms.
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