Talent Acquisition

At MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.

We are seeking a proactive and results-driven Talent Acquisition (TA) to join our growing team. This role is ideal for someone who thrives on building relationships identifying top talent and delivering a seamless candidate experience. Youll play a key role in shaping our workforce by sourcing engaging and hiring exceptional individuals who align with our company values and goals.

Temporary onsite role for a 3-month period working graveyard shifts.

To be considered for this role you must complete a full application on our company careers page including all screening questions and a brief pre-employment test.

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Key Responsibilities:

• Source candidates using a variety of methods including job boards social media networking events and employee referrals.
• Build and maintain a robust talent pipeline for immediate and future hiring needs.
• Conduct resume reviews phone screenings and structured interviews to assess candidate fit.
• Coordinate and administer technical assessments and interviews in collaboration with hiring teams.
• Actively promote the companys employer brand through digital channels and recruitment events.
• Ensure a high-quality candidate experience through timely communication feedback and support.
• Partner with hiring managers to understand role requirements and develop effective recruitment strategies.
• Collaborate with the Talent Acquisition Manager to identify new advertising channels run referral contests and organize open house events.
• Maintain compliance with employment laws internal policies and data privacy regulations.
• Champion diversity equity and inclusion throughout the recruitment process.
• Conduct pre-employment checks including criminal background screenings and drug tests.
• Utilize applicant tracking systems (ATS) and HRIS tools to manage candidate data and workflows.
• Perform administrative tasks to support efficient and timely hiring.
• Prepare and submit daily and weekly reports on recruitment activity and pipeline status.
• Maintain organized and accurate employment records for audit and reference purposes.
• Track and report on key recruitment metrics (e.g. time-to-fill source effectiveness candidate satisfaction).

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION

All positive and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Bachelors degree in Human Resources Business or related field; or equivalent experience.
• Proven experience in full-cycle recruitment preferably in a high-volume or multi-role environment.
• Strong understanding of recruitment best practices employment law and compliance standards.
• Excellent communication interpersonal and relationship-building skills.
• High attention to detail and ability to follow structured processes.
• Strong time management and organizational skills; ability to prioritize and multitask.
• Self-motivated accountable and able to work independently.
• Ability to handle sensitive and confidential information with discretion.
• Advanced proficiency in MS Office and familiarity with ATS platforms.
• Reliable and consistent attendance.

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION

At MCI your hard work deserves recognition and rewards. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• HMO Coverageplus a dependent

Rank & File: 100000 coverage

Supervisors/Managers: 120000 coverage

• Dental Coverage

In-house dental assistance worth 5000 giving you easier access to quality care

• Free mealduring training
• Career growthand learning
• Allowancesfor rice clothing laundry and meals
• Performance and loyalty bonuses
• Frequent disinfection fogging of workplace
• Opportunities forgrowth and promotion
• Employee shuttle services
• Company retreats and off-site events
• Sharpen your social skills while meeting awesome people and making new friends
• Plus more in-office rewards raffles recognition gifts and treats!

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography the core of our commitment remains the same: rewarding effort providing growth opportunities and creating an environment where every employee feels valued.

If youre ready to join a company that recognizes your contributions and supports your growth MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment including a phone copier and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects move objects from place to place hold onto objects and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA) it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed please contact Human Resources.

At MCI and its subsidiaries we embrace differences and believe diversity is a benefit to our employees our company our customers and our community. All aspects of employment at MCI are based solely on a persons merit and qualifications. MCI maintains a work environment free from discrimination one where employees are treated with dignity and respect. All employees share in the responsibility for fulfilling MCIs commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these adhere to these principles in all aspects of employment including recruitment hiring training compensation promotionbenefits social and recreational programs anddiscipline. In addition it is the policy of MCI to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws regulations and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing staff augmentation contact center customer services and IT Services needs by providing general and specialized hosting software staff and services.

In 2019 Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowas Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA making the coveted top 500 for the first time. MCIs subsidiaries had previously made Inc. Magazines List of Fastest-Growing Companies 15 times respectively. MCI has ten business process outsourcing service delivery facilities in Georgia Florida Texas New Mexico California Kansas Nova Scotia South Africa and the Philippines.

Driving modernization through digitalization MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows acquires and operates companies that have synergistic products and services portfolios including but not limited to Automated Contact Center Solutions (ACCS) customer contact management IT Services (IT Schedule 70) and Temporary and Administrative Professional Staffing (TAPS Schedule 736) Business Process Management (BPM) Business Process Outsourcing (BPO) Claims Processing Collections Customer Experience Provider (CXP) Customer Service Digital Experience Provider (DXP) Account Receivables Management (ARM) Application Software Development Managed Services and Technology Services to mid-market Federal & enterprise partners. MCI now employs 10000 talented individuals with 150 diverse North American client partners across the following MCI brands: MCI BPO MCI BPOaaS MarketForce GravisApps Gravis Marketing MarchEast Mass Markets MCI Federal Services (MFS) OnBrand24 The Sydney Call Center Valor Intelligent Processing (VIP) BYC AquaEastWest BPO TeleTechnology and Vinculum.

The purpose of the above job description is to provide potential candidates with a general overview of the role. Its not an all-inclusive list of the duties responsibilities skills and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate employment at any time for any reason.

As an employer supporting critical Federal State Provincial and Commercial clients we have taken steps to ensure that we remain operational while taking every precaution possible to prevent the spread of COVID-19 and keep our employees safe.

Measures include social distancing for those working on-site frequent deep cleaning and disinfecting of workstations and common areas daily contactless temperature checks for those essential employees working on-site travel policies limiting travel and mandatory quarantine reporting and quarantine processes and policies for those exposed and requesting masks to be worn when on-site employees are not at their workstation.

For more information on MCIs response to COVID-19 please visit