Manager, Quality Assurance

Who We Are

QGenda is redefining healthcare workforce management everywhere care is delivered. Were on a mission to empower the healthcare industry to better onboarding deploy and manage their workforce. Over 4500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 700 employees across the US we are united in our vision and culture to make a difference for our customers while enjoying the day-to-day.

At QGenda we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth innovation and collaboration where employees can be proud of the work they do and the impact it has on the healthcare industry.

QGenda is headquartered in Atlanta.

To learn more about QGenda visit us at or follow us on Instagramor LinkedIn.

About Your Role

As a QA Manager you will manage a team of talented Quality Assurance Engineers eager to deliver high quality features to our customers and grow their skills along the way. You will play an integral role in the technical and professional growth of your team members by coordinating learning opportunities and mentoring.

In your day-to-day you will work alongside Development QA and Product leaders to refine established processes plan capacity coordinate resources and address impediments in order to achieve the scrum teams sprint commitments. You will oversee the construction and execution of test plans focused on ensuring quality security and performance of our features across our web and mobile applications.

Our teams solve challenging problems ranging from automating complex schedules to developing optimized user interfaces for visualizing schedules. If youre looking to make an impact in healthcare and enjoy tackling these kinds of challenges wed love to talk to you!

How Youll Make an Impact

• Manage a Team of QA Engineers
• Review test plans to ensure completeness and mentor team members on best practices
• Coordinate testing efforts and capacity ensuring scrum teams meet sprint commitments
• Coach and develop QA Engineers by setting SMART goals geared towards professional development
• Conduct bi-annual performance evaluations and monthly 1-on-1s for your direct reports
• Participate in interviews hiring and onboarding efforts to fulfill the growth goals of the company
• Maintain High Quality
• Oversee the test planning and execution strategy for new and existing features on our web and mobile applications
• Assist team with developing written test cases and test plans when necessary
• Track critical issues and coordinate testing efforts while working closely with Development and Product leaders on a resolution
• Conduct thorough root cause analyses on critical issues and propose quality improvements
• Explore ways to further improve quality by evaluating and proposing new testing techniques tools and processes
• Drive Strong Processes
• Work closely with other QA leaders to drive improvements to our testing processes and tools
• Oversee team member participation in stand-up planning and retrospective meetings with the scrum teams
• Ensure security and compliance policies are met by the team
• Oversee and maintain documentation related to testing methodologies and tools

Who You Are

• Strong critical thinking and problem solving skills
• Excellent communication skills and upbeat personality
• Strong technical writing skills
• Prior experience with healthcare-related products is a plus

Experience You Bring

• 4 years experience as a QA Engineer within an agile development team
• 2 years managing a QA team
• Experience testing a SaaS web application
• Experience testing iOS and Android mobile applications
• Experience with agile software management tools (JIRA VersionOne etc.)
• Knowledge of best practices and standards for web and mobile applications
• Bachelor degree from an accredited college or university or equivalent industry experience

Applicants for this position must be authorized to work for any employer in the United States(U.S.) including being located in the US. We are unable to sponsor take over sponsorship of or hire candidates with an employment visa at this time.

Whats In It For You

We offer a comprehensive total rewards package to support our full-time employees and their familys day-to-day needs well-being and major life events which includes:

• Fully company-paid options for medical (both in-person and virtual) dental and vision insurance
• Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
• Paid parental leave for birth adoption or permanent placement
• 401(k) with company match
• Options to work in a hybrid-working model or remotely from home depending on the position
• Annual Costco membership cell phone stipend commuter benefits in-office perks and more

QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone. We can only succeed by bringing together diverse minds thoughts ideas and team members to create better solutions for our customers and make us a better company as a whole. We are committed to creating a culture of embracing diversity inclusion and equity for all.

QGenda is an Equal Employment Opportunity employer and makes all employment decisions without regard to race color religion creed gender sex (including pregnancy) sexual orientation gender identity or expression natural origin ancestry age marital status disability or genetic information military status status as a disabled or protected veteran or any other protected status under applicable law.

If you require accommodations or assistance to complete the online application process please contact and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. We will respond to your email promptly.