IT Technician
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Job Location:
Las Vegas, NV - USA
Monthly Salary:
USD 2 - 3
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
For Applicants Residing in California:
Snell & Wilmer takes the privacy of the personal information that we collect from you during the employment application process compliance with Californias Consumer Protection Act (CCPA)
we are providing you with our Privacy Notice for California Residents and our general Privacy Policy. As required by the CCPA our notice describes the categories of personal information we collect (or may collect)
from you as well as our use and disclosure of that personal information. Please review this Notice and our Privacy Policy. By providing your personal information to as part of the recruitment or application process
you consent to the collection use and disclosure of your personal information by Snell & Wilmer consistent with this Notice.
By clicking consent or I accept you acknowledge that you read and agree to Snell and Wilmer L.L.P.:
Privacy Policy and Privacy Notice for California Residents located at Technician Job Details:Snell & Wilmer one of the largest law firms in the Western United States is seeking an IT Technicianin ourLas Vegas Office. Your responsibilities include day-to-day work in supporting laptops/desktop computers printers audio visual and peripheral equipment. Works closely with the Solution Center team and escalation level teams to ensure the proper function of all hardware software and network connectivity. Must have comprehensive know knowledge of computer hardware software operating systems printers peripherals and network connectivity as you will proactively troubleshoot and solve problems for end users.
You will report directly to the IT Technician Manager and work with IT Management software development/procurement and user must take initiative and be proactive in completing trouble tickets assignments and long-term projects.
The hours for this position are from Monday through Friday8:00 a.m. to 5:00 p.m. in the office.
Responsibilities include but are not limited to the following:
- Troubleshoot and repair computers in a networked environment
- Configure and support:
- Hardware
- Laptops
- Desktops
- Mobile Devices
- Printers
- Peripherals
- VoIP phones
- Audio Visual systems
- Cloud based video conference systems
- Imaging and placement of computers printers and related equipment
- Maintain a current inventory of computer equipment and supplies
- Configure PDAs and laptops for connection to firm systems
- Install and configure software
- Provide onsite support for the Solution Center Infrastructure Systems and Security teams
- Utilize the ticketing system for all issues
- Develop and document processes and procedures for the desktop/technical support group
- Serve as primary backup to the departments audio/visual group
- Conduct new hire software training as needed
- Travel to other offices as needed
- Other projects as assigned
Experience and Qualifications:
- 2 to 3 years experience with computer support
- Advanced expertise/knowledge regarding troubleshooting of complex problems with Microsoft and other third-party applications
- A Certified preferred but not required
- College degree or technical school certification a plus
- Strong technical knowledge of PC/laptop hardware Windows and Apple iOS
- Working knowledge of basic network concepts (such as TCP/IP LAN WAN wireless VPN and IP telephony)
- In-depth knowledge and experience supporting desktop and laptop computers local and networked printers PDA devices desktop scanners and other peripheral devices
- Must be able to troubleshoot network and wireless connectivity and possess a solid understanding of network components infrastructure and Active Directory setup
- Exceptional customer service skills
- Ability to manage multiple projects and appropriately prioritize tasks
- Able to lift carry and move light-to-medium weights of up to 45 lbs.
- Able to work independently and part of a team
- Strong verbal and written communication skills
- Maintain a high level of these professional standards: communication organization cooperation calmly dealing with high-pressure situations
Snell & Wilmer offers a competitive performance-based compensation and agenerousbenefits packagestarting on your first day.The benefits package includes medical dental vision disability life insurance 401K/profit sharing paid holidays tuition reimbursement and paid time off including vacation time personal time and sick time where appropriate.Snell & Wilmer values the principles ofDiversity Inclusion and Belonging.
We are an Equal Employment Opportunity employer.
Required Experience:
IC
Key Skills
- IT Experience
- Network Administration
- Active Directory
- LAN
- Computer Networking
- Computer Skills
- Windows
- Remote Access Software
- Help Desk
- IT Support
- Operating Systems
- Troubleshooting
About Company
Snell & Wilmer is a full-service business law firm with more than 500 attorneys practicing in 16 locations in the U.S. and Mexico. We serve publicly traded corporations private businesses and individuals.
