Public Aid Eligibility Assistant
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Job Location:
Monthly Salary:
Posted on:
03-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Requisition ID:51161
Opening Date: 10/31/2025
Closing Date: 11/14/2025
Agency:Department of Human Services
Class Title:PUBLIC AID ELIGIBILITY ASST - 35825
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary $4004-$5245/month ($48048-$62940/year)
Job Type: Salaried
Category:Full Time
County: Kane
Number of Vacancies: 4
Bargaining Unit Code: RC028
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not requireda Resume/Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of yourapplication. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Family and Community Services is seeking to hire a Public Aid Eligibility Assistant located in Kane County. Under direct supervision performs routine casework support functions by screening and registering applications sorting of incoming documents maintaining office supplies and forms and providing office receptionist functions for support staff. Identifies and sorts documents coming into the Family and Community Resource Center (FCRC). Prepares files protecting customers confidential information performs office receptionist duties answers inquiries and/or directs person to professional staff and enters information into the eligibility systems.
Essential Functions
- Performs routine casework support functions by screening and registering applications sorting of incoming documents maintaining office supplies and forms providing office receptionist functions for support staff.
- Identifies and sorts documents coming into the Family and Community Resource Center (FCRC).
- Prepares files protecting customers confidential information performs office receptionist duties answers inquiries and/or directs person to professional staff and enters information into the eligibility systems.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to the completion of high school.
- Requires one (1) year of clerical supportive experience in the Department of Human Services or equivalent training and experience.
Work Hours:Monday-Friday 8:30am-5pm 1-hour unpaid lunch.
Work Location:700 S State St Elgin Illinois 60123
Division of Family and Community Services
Region 2
Elgin Office/Kane County
Posting Group:Social Services
About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.
As a State of Illinois Employee you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of thehomepage in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of thehomepage in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Key Skills
- Marketing
- Public Relations
- Google Docs
- Organizational skills
- Communication skills
- Press Releases
- Office Experience
- Constant Contact
- InfusionSoft
- Social Media Management
- Child Protective Services
- Writing Skills
