Quality Review Specialist
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Job Location:
Chicago, IL - USA
Yearly Salary:
$ 79068 - 114492
Posted on:
23 days ago
Vacancies:
1 Vacancy
Job Summary
Job Requisition ID:50909
Opening Date: 10/28/2025
Closing Date: 11/10/2025
Agency:Department of Human Services
Class Title:SOCIAL SERV PROGRAM PLANNER III - 41313
Skill Option:None
Bilingual Option:None
Salary: Anticipated Salary: $6589 - $9541 per month ($79068 - $114492 per year)
Job Type: Salaried
Category:Full Time
County: Cook
Number of Vacancies: 1
Bargaining Unit Code:RC062 Technical Employees AFSCME
Merit Comp Code:
This position is a union position; therefore provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
While not requireda Resume/Curriculum Vitae (CV) is recommended. When applicable titles that require specific coursework professional license or certification will include a notation requesting the appropriate document(s) be uploaded in theAdditional Documentssection of yourapplication. Failure to upload requested transcripts license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.
All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail fax hand delivery) will not be considered.
Why Work for Illinois
Working with the State of Illinois is a testament to the values of compassion equity and dedication that define our state. Whether youre helping to improve schools protect our natural resources or support families in need youre part of something biggersomething that touches the lives of every person who calls Illinois home.
No matter what state career youre looking for we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.
Position Overview
The Division of Development Disabilities is eagerly seeking to hire a dynamic organized detail-oriented Quality Review Specialist for the Bureau of Quality Management in Chicago. This position will provide the more complex input in planning coordinating and conducting on and off-site assessments of certified licensed operated and/or funded developmental disabilities services agencies (including but not limited to community integrated living arrangements home based services community day services training programs and intermediate care facilities for individuals with intellectual/developmental disabilities) independent service coordination agencies in relation to Medicaid funding for an assigned geographical area of the state.
Essential Functions
- Serves as a Quality Review Specialist for the Bureau of Quality Management.
- Travels to conduct the more complex random and targeted surveys and visits developmental disabilities service agencies for a geographical area of the state to determine the level of compliance in relation to Medicaid waiver and contractual expectations. with applicable developmental disability rules Department of Human Service principles philosophy and best practice criteria.
- Prepares survey forms correspondence and reports of complex findings and recommendations.
- Conducts the more complex program evaluations of the independent service coordinator process for individuals with disabilities including both policy and implementation issues.
- Provides written and verbal feedback and guidance to the agencies within a geographical area and informs Department staff regarding problems/possible solutions.
- Compiles information for referral to the Office of Accreditation Licensure and Certification the Office of the Inspector General and others.
- Performs other duties as assigned or required which are reasonably within the scope of the duties enumerated above.
Minimum Qualifications
- Requires knowledge skill and mental development equivalent to the completion of masters degree.
- Requires one (1) year of progressively responsible professional experience in community organization social service work or in program planning and development.
Specialized Skills
- Of the one (1) year required experience requires one (1) year experience conducting surveys/reviews in community-based programs and/or analyzing and evaluating community based developmental disability programs and operations.
Preferred Qualifications
- One (1) year experience conducting surveys/reviews in community-based programs and/or analyzing and evaluating community based developmental disability programs and operations.
- Two (2) years of professional experience working directly with persons with intellectual disability or other developmental disabilities.
- Two (2) years of professional experience providing technical assistance and guidance with programs and operations.
- Two (2) years of professional experience exercising a high degree of initiative and independent judgment in reviewing developing and formulating policies standards and procedures for extensive portions of the service delivery system.
- Two (2) years of professional experience conducting oral interviews with guardians staff and individuals with disabilities.
- Two (2) years of professional experience maintaining interpersonal relationships and resolving conflicts.
Conditions of Employment
- Requires the ability to travel extensively including overnight stays.
- Requires a valid drivers license.
- This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
*All conditions of employment listed are incorporated and related to any of the job duties as listed in the job description.
Work Hours:8:30 am - 5 pm Monday - Friday
Work Location:401 S Clinton St Chicago Illinois 60607
Division of Developmental Disabilties
Quality Management
Quality Review-Unit A
Posting Group:Social Services
About the Agency:
The Illinois Department of Human Services uplifts individuals and communities across Illinois. Our mission is to respond to the needs of all people in Illinois so they can lead healthy safe and enriched lives. Our vision is the future we are shaping with dignity and the well-being for everyone in Illinois. Our values are the principles that guide us as we work to remove systemic barriers and create lasting opportunities with Compassion Accessibility Responsibility and Equity.
As a State of Illinois Employee you will receive a robust benefit package that includes the following:
- A Pension Program
- Competitive Group Insurance Benefits including Health Life Dental and Vision Insurance
- 3 Paid Personal Business Days annually
- 12 Paid Sick Days annually (Sick days carry over from year to year)
- 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)
- Personal Sick & Vacation rates modified for 12-hour & part-time work schedules (as applicable)
- 13 Paid Holidays annually 14 on even numbered years
- Flexible Work Schedules (when available dependent upon position)
- 12 Weeks Paid Parental Leave
- Deferred Compensation Program - A supplemental retirement plan
- Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP) Dependent Care Assistance Plan (DCAP)
- Federal Public Service Loan Forgiveness Program eligibility
- GI BillTraining/Apprenticeship Benefits eligibility for qualifying Veterans
- 5% Salary Differential for Bilingual Positions
- Commuter Savings Program (Chicago only)
For more information about our benefits please follow this link: position DOES contain Specialized Skills (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the Apply button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees a link is available at the top left of the in the blue ribbon.
Non-State employees should log in on the using the View Profile link in the top right of the in the blue ribbon. If you have never before signed in you will be prompted to create an account.
If you have questions about how to apply please see the following resources:
State employees: Log in to thecareer portalfor State employees and review theInternal Candidate Application Job Aid
Non-State employees: on click Application Procedures in the footer of every page of the website.
State employees should include temporary assignment in the application profile. Temporary assignment verification forms can be uploaded to the Additional Documents section.
The main form of communication will be through email. Please check your junk mail spam or other folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
Required Experience:
IC
Key Skills
- Quality Assurance
- FDA Regulations
- Data Collection
- Food Safety Experience
- ISO 9001
- Mobile Devices
- Root cause Analysis
- Quality Systems
- OSHA
- Food Processing
- Quality Management
- cGMP
