What youll bring to the team
Are you a commercially driven leader with a passion for delivering exceptional guest experiences Do you thrive in a fast-paced environment where commercial operations come together to create memorable moments for visitors If so we want YOU to join our team as a Commercial Manager at SEA LIFE Manchester!
About the Role
As a Commercial Manager you will play a crucial role in ensuring the smooth and profitable operation of all commercial areas. Youll lead and develop a high-performing team maintain high-quality merchandising standards and ensure on-brand product availability to drive sales and enhance the guest experience.
What Youll Do
- Oversee the daily operation of all commercial areas ensuring smooth and efficient service.
- Lead train and develop the commercial team to deliver outstanding customer experiences.
- Monitor stock levels coordinate with suppliers and ensure effective merchandising and display presentation in line with brand guidelines.
- Drive sales performance by identifying revenue opportunities and implementing promotional activities.
- Maintain high standards of cash handling loss prevention and financial accountability.
- Organise staff rotas to ensure adequate cover within budgetary constraints.
- Ensure that all commercial activities align with the commercial strategy and customer service expectations.
- Maintain strict Health & Safety compliance across all commercial operations.
This is a full-time permanent role working any 5 days out of 7.
Qualifications & Experience
- A results-driven leader with a background in retail hospitality or commercial operations.
- Strong team management skills with experience in staff training and performance development.
- Excellent understanding of stock management merchandising and financial performance metrics.
- Experience in cash handling sales reporting and financial accountability.
- A creative problem-solver who can adapt to changing trends and consumer demands.
- Knowledge of visual merchandising techniques and creating impactful displays.
- Confident in using IT systems for stock and sales management.
Benefits
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you your family and friends every year
- Enjoy the ride pass giving you and 5 others a merlin annual pass
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email at and one of the team will get back to you as soon as possible.
Pay Range
Required Experience:
Manager
What youll bring to the teamAre you a commercially driven leader with a passion for delivering exceptional guest experiences Do you thrive in a fast-paced environment where commercial operations come together to create memorable moments for visitors If so we want YOU to join our team as a Commercial...
What youll bring to the team
Are you a commercially driven leader with a passion for delivering exceptional guest experiences Do you thrive in a fast-paced environment where commercial operations come together to create memorable moments for visitors If so we want YOU to join our team as a Commercial Manager at SEA LIFE Manchester!
About the Role
As a Commercial Manager you will play a crucial role in ensuring the smooth and profitable operation of all commercial areas. Youll lead and develop a high-performing team maintain high-quality merchandising standards and ensure on-brand product availability to drive sales and enhance the guest experience.
What Youll Do
- Oversee the daily operation of all commercial areas ensuring smooth and efficient service.
- Lead train and develop the commercial team to deliver outstanding customer experiences.
- Monitor stock levels coordinate with suppliers and ensure effective merchandising and display presentation in line with brand guidelines.
- Drive sales performance by identifying revenue opportunities and implementing promotional activities.
- Maintain high standards of cash handling loss prevention and financial accountability.
- Organise staff rotas to ensure adequate cover within budgetary constraints.
- Ensure that all commercial activities align with the commercial strategy and customer service expectations.
- Maintain strict Health & Safety compliance across all commercial operations.
This is a full-time permanent role working any 5 days out of 7.
Qualifications & Experience
- A results-driven leader with a background in retail hospitality or commercial operations.
- Strong team management skills with experience in staff training and performance development.
- Excellent understanding of stock management merchandising and financial performance metrics.
- Experience in cash handling sales reporting and financial accountability.
- A creative problem-solver who can adapt to changing trends and consumer demands.
- Knowledge of visual merchandising techniques and creating impactful displays.
- Confident in using IT systems for stock and sales management.
Benefits
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you your family and friends every year
- Enjoy the ride pass giving you and 5 others a merlin annual pass
- Discounted rates at Merlin hotels all over the world
- Employee pricing up to 55% off cinema tickets
If you have any questions or if you require any assistance because of a disability or medical condition please contact us by email at and one of the team will get back to you as soon as possible.
Pay Range
Required Experience:
Manager
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