Mortgage Loan Processor

Mount Pleasant, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Northpoint Mortgage selected as one of the Boston Globes 2024 Top Places to Work is a growing New England and South Carolina-based mortgage lender with an opportunity for a full-time Mortgage Processor. The successful candidate will have Encompass experience several years of related experience and the ability to communicate effectively with our loan officers and clients in an upbeat customer service-focused addition to a great working atmosphere we offer competitive pay benefits and a wonderful work-life balance. This position is located in the Charleston SC area and has the potential to be hybrid or primarily remote.

Skills & Experience Needed:

2 years of Mortgage Processing Experience

Encompass Loan Origination Software
Excellent verbal and written communication skills with a customer service attitude

Ability to effectively prioritize and see tasks to completion
Must be able to problem-solve and multitask
Capable of taking responsibility for managing production and the pipeline

Familiarity with mortgage industry basics:
- Conventional FHA and VA Loan types
- Income Calculations
- Running AUS and reading findings
Ability to review guidelines and figure out answers to scenarios

Strong proficiency with computers and software

Responsibilities:

Establish relationships with clients by communicating with them throughout the process via phone email and text.
Put clients at ease by being available to answer questions while working closely with Northpoint employees to efficiently set up and move files through the loan process.
Set up and disclose new loan files request review and explain necessary documents including initial disclosures with clients.
Communicate with clients throughout the loan process advising them of loan status and addressing any questions or concerns.
Follow up on necessary documents and set deadlines to create urgency to advance files quickly through the process.

Compensation is commensurate with experience.

Required Experience:

Senior IC