Retail Cook

Overview

At Augusta Health your work matters and so do you. Whether youre delivering direct patient care supporting operations or innovating behind the scenes every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job we offer a purpose-driven career in a nationally recognized independent health system located in Virginias scenic Shenandoah Valley.

Learn more about career opportunities on our Careers Page.

Our team members thrive in a supportive culture that values collaboration integrity and excellence. With opportunities across clinical and non-clinical areas Augusta Health is a place where your skills make a difference and your growth is a priority.

Why Join Augusta Health

We believe in taking care of the people who care for our community. Thats why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being career development and work-life balance. Whether youre launching your career or bringing in years of experience we provide the tools resources and encouragement to help empower you to reach your full potential personally professionally and financially.

Explore our Benefits current Hiring Incentives and our Taking Care of Us initiative which embraces Belonging Respect Inclusion Diversity Growth and Equity (B.R.I.D.G.E.) to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical dental and vision coverage
• Retirement savings plans and financial wellness support programs
• Generous paid time off and flexible scheduling to promote work-life balance
• Career development programs including clinical ladders shared governance and advancement opportunities
• Personalized onboarding with dedicated preceptors and ongoing educational support
• Tuition reimbursement and access to onsite childcare
• Free onsite parking 24/7-armed security for your safety a Health Fitness Reimbursement Program and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria gift shop pharmacy and local entertainment venues (i.e. movie tickets)

Full details are available on our Benefits Page.

Job Summary

This position plays a critical role in supporting Augusta Healths mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative patient-centered environment and helps drive outcomes aligned with organizational priorities.

The Retail Cook is responsible for the preparation and service of meals in a retail cafeteria setting ensuring that food is cooked safely and efficiently while upholding a clean and organized workspace. Collaborates with team members or operates independently to meet all customer needs. Delivering an exceptional customer experience is a top priority with service provided on a first-come first-served basis. Strict adherence to the cafeteria menu and compliance with food health and safety regulations are essential. Proficiency in operating a grill oven fryer and oil disposal system is required at all times.

Essential Job Duties

• Provides fast friendly professional and responsive customer service to all guests.
• Must present with good communication and interpersonal skills
• Prepare and cook a variety of meals in a fast friendly professional environment for multiple meals.
• Interacts with customers as well as other team members in a positive manner.
• Demonstrates the ability to use and sanitize all necessary food service equipment. Example: Grill fryers oven steam tables warmers hot lines etc.
• Must always follow sanitation standards established by the VDH and the hospitals Infection Control Team. Must have the ability to maintain a clean and organized workspace.
• Must properly label date and store all food in proper food holding areas.
• Ensures all utensils equipment and items needed for services are in place prior to each meal period.
• Ensures proper rotation and adherence to the First In First Out (FIFO) standard.
• Ensures proper temperatures for all food to be served to guests are in required ranges and document temperatures.
• Recipe adherence must always be followed.

Required Qualifications

• Education: High School Diploma GED or Equivalent
• Licensure/Certification: None
• Experience: A minimum of one year cooking experience.
• Drivers License: N/A
• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: 2 years of cooking experience
• Licensure/Certification: ServSafe
• Experience: Two years of cooking experience
• Prior experience in a hospital healthcare system or related service-oriented environment
• Familiarity with Augusta Healths systems workflows or organizational culture is a plus

Competencies Knowledge Skills and Abilities

• Must be competent in the handling of all equipment used in the preparation of food items to customers. (Grills fryers steam wells oven warmers.)
• Must possess fundamental knowledge of food preparation and cooking techniques as well as but not limited to receiving storing preparing and holding food items.
• Should possess at least basic cooking and serving skills.
• Should possess a comprehensive understanding of all 9 of the major food allergens.
• Ability to establish priorities work independently and proceed with objectives without supervision.
• Ability to meet consistent and punctual attendance.
• Must have excellent written and verbal communication skills.
• Ability to interact with colleagues supervisors and customers face to face.
• Skill to use a personal computer and various software packages for mandatory education requirements.

About Augusta Health

Augusta Health is an independent nonprofit mission-driven health system located in Fishersville Virginia in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services including Augusta Medical Centera 255-bed facilityand Augusta Medical Group which operates 40 practice locations and four urgent care centers. Our commitment to excellence innovation and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history values and community impact on our About Us Page.

Equal Opportunity Statement

Augusta Health recruits hires and promotes qualified candidates for employment without regard to age color disability gender identity or expression marital status national or ethnic origin political affiliation race religion sex (including pregnancy) sexual orientation veteran or military discharge status and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.