Service Banker

Leawood, KS - USA

Monthly Salary: Not Disclosed

Posted on: 19 days ago

Vacancies: 1 Vacancy

Job Summary

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.

Summary of the Job:

Job Function:
Provides existing and potential customers with excellent customer service while performing a variety of transaction functions in line with established policies and procedures. Knowledgeable of bank services to cross sell or refer products/services as customer needs are identified. Processing teller transactions and performing a variety of sales and service activities to support the financial center.

About This Role:

Essential Duties and Responsibilities:

Demonstrates commitment dependability and respect for the team with attendance punctuality and agreed-upon schedule of availability.
Projects a professional image in dress manner communication and focus.
Associate may be asked to travel to multiple financial centers within a region(s).
Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction.
Process all types of teller and banker transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues.
Process daily night drop and ATM deposits and balancing under dual control.
Maintains security of teller cash according to authority levels per the Authorities and Guidelines.
Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position. Uses consultative selling techniques using customer profile tool to uncover and provide client solutions through bank products and services.
Handles cash accurately to maintain an acceptable cash difference record.
Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank.
Performs operational work flow for teller area handles compliance audit operations and follows regulatory standards.
Expected to attend and participate in ongoing training and Financial Center meetings.
Will also manage customer service requests sales new account opening and referral to other business partners as needed to support the banker in the financial center.
Other tasks as assigned.

The Ideal Candidate for This Role:

Job Qualifications/ Preferred Skills and Abilities:

High School diploma or equivalent required
Retail sales/service experience including cash handling or prior teller experience preferred.
Professional written and verbal communication skills.
Attention to detail.
Demonstrates computer literacy.
Proactive sales and service skills including outbound calls to customers.
Exhibit and maintain high degree of professionalism.
Maintain high degree of confidentiality and integrity.
Strong time management skills.

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

Compensation:

Compensation range (base pay): $0.00-$0.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience education and/or skill level.

Work Environment:

Benefits Overview:

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance we offer benefits to match your needs:

Medical Dental Vision Insurance
401k With Matching Contributions
Time Off Programs
Health Savings Account (HSA)/Dependent Care
Employee Banking
Growth Opportunities
Tuition Assistance
Short-Term/Long-Term Disability Insurance

Learn more about FNBO benefits here: additional information regarding compensation and benefits e-mail FNBO at . To ensure you receive a response include the number of this job (listed below) in the subject line of your message.

Job number: R-

Equal Opportunity & Belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued recognized and empowered to be their authentic selvesno matter their role or where they are in their journey.

Learn more here.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.

Click here to download EEO is The Law Self-Print Poster

Click here to download EEO is The Law Supplement for Federal Contractors

Click here to download EEO is The Law GINA Supplement

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

FNBO follows federal law regarding the use of marijuana (this applies to all non-California applicants)

Application Deadline:

All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.Summary of the Job:Job Function: Provides existing and potential customers with excellent customer service while...

At FNBO our employees are the heart of our storyand were committed to their success! Please see below the details of this career opportunity and how it fits into our organizations success.

Summary of the Job:

About This Role:

Essential Duties and Responsibilities:

Demonstrates commitment dependability and respect for the team with attendance punctuality and agreed-upon schedule of availability.
Projects a professional image in dress manner communication and focus.
Associate may be asked to travel to multiple financial centers within a region(s).
Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction.
Process all types of teller and banker transactions accurately and according to policy and procedure. Assists customer with additional requests or service issues.
Process daily night drop and ATM deposits and balancing under dual control.
Maintains security of teller cash according to authority levels per the Authorities and Guidelines.
Works toward achievement of individual sales and service goals. Expected to meet minimum performance standards as outlined in the performance scorecard for this position. Uses consultative selling techniques using customer profile tool to uncover and provide client solutions through bank products and services.
Handles cash accurately to maintain an acceptable cash difference record.
Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank.
Performs operational work flow for teller area handles compliance audit operations and follows regulatory standards.
Expected to attend and participate in ongoing training and Financial Center meetings.
Will also manage customer service requests sales new account opening and referral to other business partners as needed to support the banker in the financial center.
Other tasks as assigned.

The Ideal Candidate for This Role:

Job Qualifications/ Preferred Skills and Abilities:

High School diploma or equivalent required
Retail sales/service experience including cash handling or prior teller experience preferred.
Professional written and verbal communication skills.
Attention to detail.
Demonstrates computer literacy.
Proactive sales and service skills including outbound calls to customers.
Exhibit and maintain high degree of professionalism.
Maintain high degree of confidentiality and integrity.
Strong time management skills.

FNBO is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer - Member FDIC

Compensation:

Compensation range (base pay): $0.00-$0.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience education and/or skill level.

Work Environment:

Benefits Overview: