Internship | Booking Operations

Rotterdam - Netherlands

Monthly Salary: Not Disclosed

Posted on: 26 days ago

Vacancies: 1 Vacancy

Job Summary

Practicalities

Starting: March 2026 for 6 (or 7) months
40 hours/week
The internship allowance is 700 per month
You will work from our HQ in Rotterdam the Netherlands
Check out ourInternship Experiencevideo!

Ready to kickstart your career with an exciting international tech scaleup As a Booking Support intern youll have the chance to take full ownership of your work and make a real impact from day one.

Were on a mission to become the go-to destination for students across Europe to find a trusted home away from home. We make every move simple and seamless so students can focus on what really matters: studying exploring and growing in their new city.

With HousingAnywhere Kamernet and Studapart under our roof were proud to be Europes largest mid-term rental platform. And were just getting started.

Our international teams are driven by a shared purpose: to empower students to embrace change unlock their potential and shape a world without borders.

Youll find us in Rotterdam Paris and Cergy working across cultures and time zones always guided by our four core values:

Ownership
We are Enablers
We are Changemakers
We are Connectors

Your team
You will be joining the Booking Operations & Support department which consists of around 40 team members working in 3 different teams. We are fully focused on providing excellent service to our clients by being the face of the business handling their inventory and ensuring positive customer experiences.

Your role and impact

You will join one of the 3 teams and will play an essential role in ensuring a seamless experience for our clients and tenants. Your responsibilities:

Assist HousingAnywhere tenants and landlord via phone chat and email.
Manage booking modifications and cancellations efficiently.
Ensure decisions align with terms and conditions.
Identify process improvements and share best practices.
Proactively engage in continuous learning and team activities.
Check conversations handled by AI and provide feedback for improvements.

Your profile

We are looking for individuals who want to own their role and grow their skills. You are:

Proficient in English. Others like German Italian Spanish or French are a plus.
Strong communicator with excellent interpersonal skills.
Empathetic mature and customer-oriented.
Capable of structuring work following checklists.
Strong sense of ownership and proactivity: you take responsibility and deliver results.
A team player who thrives in a collaborative environment.
Energetic optimistic and open to new challenges.

Whats in it for you

Commuting costs covered for travelling between the office and your home address.
Personal equipment: company laptop keyboard mouse and headset.
Enjoy 12 vacation days to recharge and unwind!
Start your internship with a dedicated onboarding programme alongside other interns.
Pet-friendly office in Rotterdam city centre hosting 190 international colleagues.
Fun team-building activities and after-work drinks every Friday.

Curious to know more about our internships Read more here.

Required Experience:

Intern

PracticalitiesStarting: March 2026 for 6 (or 7) months40 hours/weekThe internship allowance is 700 per monthYou will work from our HQ in Rotterdam the NetherlandsCheck out ourInternship Experiencevideo! Ready to kickstart your career with an exciting international tech scaleup As a Booking Support i...